New technology means new value from contact centres
mck.co/2pk8q8E
McKinsey explaining how a new wave of technology is impacting both hiring practices and employee engagement in the contact centre space:
#AI#ContactCentre#ContactCenter#HR
No one seems to like, care about, or respect Human Resources
bit.ly/2xfYRfl
So I guess the follow-up question: what is HR going to do about this?
#HR#Tech#business
If you are not engaging on social you are not on your #buyer’s social radar. You will not be on their short list and your sales reps will not secure a meeting or get invited to pitch! #scaleyoursales with @Janicebg#b2b#salestips#socialselling
For us all to benefit from #AI it MUST be built ethically. This is why we've put in place the Sage Ethics of Code to ensure humanity is the ultimate benefactor of our technology. thetimes.co.uk/edition/busin…
The CV buzzwords recruiters can't stand
bit.ly/2Mp59BW
Another reason to use talent tools like @predictive_hire's AI to remove the recruiter bias from your hiring processes
#AI#jobs#recruitment