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Second train journey into London in a year. Everything’s changed, well nearly everything. Delayed both ways! What a shower! @SW_Help @SirPeterHendy @networkrail

It's good to know that, with all the uncertainty surrounding coronavirus, there's one thing we can rely on - the fantastic shitness of @SW_Railway!Thanks to all at @SW_Help for being so reassuringly rubbish during this unsettling time.

This is not to diminish the importance of promoting #TimetoTalk Day but maybe @networkrail and @SW_Railway could consider the impact their terrible service has on those who are late for work, miss meetings, can’t plan child care and whose weekends are blighted by rail shut downs

So, in brief, “some” customers have suffered delays and that is the fault of @networkrail. Is Hoowoid for real? Now we know he is as deluded as his useless predecessor. No chance of him talking the @RMTunion out of strike action. Why would anyone believe a word he says? @SW_Help

Since then a significant stretch of the Clapham Junction area of railway may as well have fallen into the sea after destroying the journeys of millions of passengers. @networkrail @SW_Railway @SW_Help @grantshapps

So @RMTunion have voted for more strike action on @SW_Railway. What will @grantshapps do? Sit on his hands doing nothing. Management of @SW_Railway? Sit on hands doing nothing. The ripped off customer will again be left waiting to catch a reduced, overcrowded, shortened service.

Delayrepay is another @SW_Railway scheme designed to make life as difficult as possible for the customer. But it is the only way of registering our dissatisfaction that has any impact on the company’s overpaid, underperforming executives @SW_Help @SirPeterHendy @swtrains_watch

Turns out we were right all along - @SW_Railway don’t know how to run a railway. Bankrupt of ideas, bankrupt of customer and staff relations and now nearly plain and simple bankrupt. Nothing could be worse than what we have now @SW_Help @swtrains_watch

Maybe it was because management were so busy operating trains they didn’t have time to manage!

Everything returns to normal. @SW_Railway management back behind their desks and train delays abound. Who will get the blame for their service failures today @SW_Help @swtrains_watch ? My money is on @networkrail

South Western passengers have just had one of the worst years in recent memory, yet we are still expected to pay more in 2020. Reform of the rail industry and ticket pricing must become a priority of the government. Train travel shouldn't be this expensive. @SW_Help #railfares

Why not also hold hopeless management to account and fine the company for every strike day? Strikes only happen when employees become exasperated by employers. Train companies should also compensate passengers with a fare refund that matches percentage reduction in service.

Management of @SW_Railway must be held to account for this debacle. Pretty obvious to anyone who uses trains that guards’ role as operators of doors is necessary. To blame guards for strike is wrong. Good management leads to good industrial relations @SW_Help @swtrains_watch