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Taylor__c @SalesforceTay

Architect @salesforce • ✌️📚🐇♻️💙 • still learning, growing and posting some of it here • this page contains my greek chorus reflections only 💫

Joined June 2015
  • Tweets 7,936
  • Following 2,961
  • Followers 3,194
2,175 Photos and videos
Agentforce boosted self-service and efficiency by over 40%, outperforming Wiley’s previous chatbot, alongside a 213% ROI sprou.tt/1gik6t8ezqI

Wiley sees 213% return on investment with Salesforce.

Learn how the publisher implemented Agentforce to cut costs and boost productivity.

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When people think of Saks, they think luxury. Agentforce helps elevate this experience by providing personalized, impactful support at every touchpoint, sprou.tt/1ZB0vBueler

Saks elevates luxury shopping with unified data and AI Service Agents.

See how Agentforce will boost service agent productivity to deliver luxury shopping experiences.

salesforce.com
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Precina redefines diabetes care with Agentforce saving $80K annually per 5,000 patients. Discover how AI agents transform healthcare: sprou.tt/1QgLPKMdlN5

Precina revolutionizes diabetes care with Agentforce.

With an agent-first approach, Precina delivers daily, personalized diabetes support at scale.

salesforce.com
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Just earned the Data Cloud Consultant Certification Maintenance (Winter '25) badge on @Trailhead and you should too! trailhead.salesforce.com/con…
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Just earned the Platform Developer I Certification Maintenance (Winter '25) badge on @Trailhead and you should too! trailhead.salesforce.com/con…
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Just earned the Agentforce Sales Agents: Quick Look badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Unlocking Agentforce for Enhanced Sales Success

Explore how Agentforce empowers sales teams with personalized coaching and automation. Maximize productivity and drive revenue growth effectively.

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Just earned the Agentforce Service Agent: Quick Look badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Explore Agentforce for Service: Key Benefits & Setup

Discover Agentforce for Service, an advanced AI solution for customer service. Learn its unique benefits and setup process to enhance service delivery.

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Just earned the Agentforce Agents: Quick Look badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Explore Agentforce: Your Guide to Autonomous Agents

Discover how Agentforce empowers autonomous agents to enhance customer service and streamline tasks. Unveil the capabilities and benefits today.

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Just earned the Quick Start: Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Integrate Agentforce Actions for Enhanced Conversational AI

Discover how to connect flows to Agentforce for powerful automation. This unit teaches you to create custom actions using Flow. Engage with your customers through

trailhead.salesforce.com
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Just earned the Agents and Agentforce Basics badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Explore the Power of the Reasoning Engine in AI Agents

Uncover the intricacies of the reasoning engine that drives AI agents. Learn how it orchestrates subagents and actions to fulfill user requests effectively

trailhead.salesforce.com
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Just earned the Build AI Models in Einstein Studio badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Create and Evaluate an AI Model Effectively

Master AI model creation and evaluation with essential metrics. Understand data preparation for enhanced predictive performance. Start optimizing now!

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Just earned the Large Language Model Data Masking in the Einstein Trust Layer badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Configure LLM Data Masking Policies in Einstein AI

Learn to set up LLM Data Masking Policies in Einstein AI. Configure sensitive data protection and verify its effectiveness with hands-on tasks.

trailhead.salesforce.com
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Just earned the Quick Start: Create a Prompt Builder Flex Template badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Creating Template-Triggered Prompt Flows for Events

Discover how to add flows to your prompt templates for events at Coral Cloud Resorts. Enhance guest experience with our step-by-step guide.

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Just earned the Quick Start: Create a Sales Email Prompt Template badge on @Trailhead and you should too! trailhead.salesforce.com/con…

Sales Email Prompt Templates for Efficiency

Discover how to create and distribute sales email prompt templates using Einstein AI. Streamline your workflows and enhance communication effortlessly.

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Just earned the Quick Start: Prompt Builder badge on @Trailhead and you should too! trailhead.salesforce.com/con…
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Just earned the Quick Start: Build Your First Agent with Agentforce badge on @Trailhead and you should too! trailhead.salesforce.com/con…
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Taylor__c retweeted
Marc Benioff
@Benioff
4 Sep 2024
Welcome to Agentforce: a powerful data platform and an exceptional agent builder. The key to making agents truly effective is data. Salesforce agents deliver greater accuracy thanks to our integrated & comprehensive data & metadata. Without data, you're left with just a "dumb" LLM. No agent platform will gain traction without integrating data and metadata at its core. Get Agentforce at Dreamforce. ❤️
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Just earned the Create a Data Stream in Data Cloud badge on @Trailhead and you should too! trailhead.salesforce.com/con…
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Taylor__c retweeted
Salesforce Architects
@SalesforceArchs
11 Jul 2024
Build a sound strategy for consumption-based Salesforce solutions, such as Data Cloud. Learn more in our latest post by Gina Nichols medium.com/salesforce-archit… (credit: iStock)
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Just earned the Platform Developer I Certification Maintenance (Winter '24) badge on @Trailhead and you should too! trailhead.salesforce.com/con…
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