Satmetrix offers cloud-based Customer Experience Management solutions that help companies improve customer lifetime value, retention and financial growth.
Joined June 2009
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11 May 2020
Join us as Eric Weight digs into our data to answer how Covid-19 disruption impacted customer & employee experience. bit.ly/3fC7ntn #NPS #CX
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Companies & governments are increasingly asking employees to work from home. See how CXone@home, our solution, gives #contactcenter agents the ability to work safely from home.
We are offering it at no charge for 45 days. okt.to/AK5RP4
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29 Jun 2016
WEBINAR: Stop wasting your time with bad customer experience surveys. #CX #CEM REGISTER hubs.ly/H03sKzr0 #CX
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29 Jun 2016
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15 Jun 2016
Just released! Satmetrix 2016 B2C NPS Benchmarks. 23 sectors, 44K responses, 247 brands. hubs.ly/H03kGxv0
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15 Jun 2016
Just released! Satmetrix 2016 B2C NPS Benchmarks. 23 sectors, 44K responses, 247 brands. hubs.ly/H03kFZl0
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31 May 2016
How can you act on #customerloyalty data? See the benefits of using #NPS, the proven #CEM metric. hubs.ly/H037c_R0
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27 May 2016
Become a premium member & compare #NPS benchmarks by industry. See who scored the highest. hubs.ly/H037c-60
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26 May 2016
Our 2016 #NetPromoter benchmark reports are live! They're exclusive to NPN Premium members. bit.ly/21AdBfO
25 May 2016
What's a waveless relationship survey? Learn about the latest #CEM best practice in our free webinar: bit.ly/2035Cqj #CX
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24 May 2016
There are 8 essential elements of #CEM software. Find out what they are and why they're important: bit.ly/1Yzpu3U
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23 May 2016
See how you can increase #customerretention with a combination of software, data and expertise. bit.ly/1TGmjDs #CEM #CX
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20 May 2016
Overcome stubborn customers and turn them into loyal advocates. x.com/FionaVesey/status/7336…
20 May 2016
"Your customers are the reason your company exists. They’re worth the trouble" - bit.ly/1TlfzO4 - TY @MarilynSuttle #CustServ #CEM
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20 May 2016
How can you retain 97% of your customers? @KronosInc did just that! Learn how they kept their customers happy: bit.ly/1Texfy5 #CEM
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19 May 2016
Are waveless surveys a new best practice? Register for our free webinar and learn how they can benefit you. bit.ly/2035Cqj #CEM
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18 May 2016
No matter your business role, you can support #CEM efforts across your organization. Discover how with this e-book: bit.ly/27weXg2
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13 May 2016
We've released our new, interactive 2016 Net Promoter benchmark reports! They're exclusive to NPN Premium members. bit.ly/21AdBfO
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12 May 2016
Make your customers love you! Our e-book explains how #netpromoter is proven to increase #customerloyalty. bit.ly/1SFktoM #CEM
11 May 2016
Is your #CEM system doing all it can? See how yours measures up with our easy to use checklist. bit.ly/23XDasY #customerexperience
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