I'd like to take a bit of a deep dive with a longer post about Disney fandom claims that the current version of Carousel of Progress is "dated" and needs to be “more relevant to the modern audience.” What are they really saying, and what does it tell us about the fan's mindset?
Modern Disney fan culture is essentially internet-driven fandom. This reality rewards new, constant updates, and change. On the one hand, it's driven by large accounts and internet "influencers." New rides, demolitions, construction walls, rethemes, rumors, and announcements generate huge engagement. And ultimately, engagement is all influencers care about; they don't care about the original Disney park design philosophy, how to do atmospheric design correctly, placemaking-focused Imagineering, or Disney park history generally. They just want viewers and traffic so they can get paid.
Think about this - of all the large Disney accounts you may follow - how many of the influencers have come out and questioned if this proposed change is anything other than "Positive", "Needed", "Great", "Exciting"? It's exciting to them because it provides fresh content they thrive, and get paid on.
Many fans experience the parks digitally more than physically. From the moment they arrive, their faces are buried in an app, they are monitoring YouTube, TikTok, Instagram, line wait times, and Twitter/X. The majority of visitors used to experience Disney as an occasional pilgrimage. Now, Modern fans consume Disney content daily online. That changes expectations without the fan base even being aware that they are driven/influenced by the digital cycle. Fandom conversation becomes biased toward change and "New". If you are constantly watching park content, static environments begin to feel “old” faster.
Modern fan culture increasingly treats permanence and old as boring. (I just want the new) Can you blame people when they are fed a constant diet of app updates, streaming content, and endless new content driven by Influceners? The mindset today is that Disney should constantly “refresh,” “modernize,” and “evolve.” That attitude affects everything, and people have it without even realizing it. Modern fans see the parks more as an entertainment platform that should continually refresh to stay exciting. They bore easily. It's the digital cycle.
Disney itself has a share in creating this environment. Corporate marketing reinforces the idea that newer is automatically superior. The Walt Disney Company constantly markets “the next thing” because new additions drive attendance, media coverage, merchandise sales, and repeat visitation. Crowds at new launches also help sell lighting lanes, making it an exercise in return on investment for Disney. They are letting spreadsheets rather than Creatives drive their decision-making, and it shows.
There is evidence that constant new stimulation and rapid digital reward cycles can affect attention and reward sensitivity in the brain, aka “burning out dopamine receptors". Heavy exposure to fast-paced content, infinite scrolling, and rapid feedback can drive changes in sustained attention spans, tolerance for slower stimulation, impulsivity, and constant seeking of new things. Digital environments absolutely shape fandom expectations and behavioral conditioning. All of this is to say that people's brains are now being heavily influenced to demand that things are ever-changing, and when they don't get that, they react with a strong negative emotional response. This is where the attacks on us originate. They really want the new and are unhappy with anything or anyone that gets in the way of it.
Quiet spaces get undervalued. This is why something like Tom Sawyer Island or the Rivers of America, or a 21 Minute Carousel of Progress show is almost intolerable for them to experience. They literally can't sit still to enjoy it.
Subtle details lose attention against high-intensity stimulation. It's no wonder that Guardians of the Galaxy is constantly mentioned as modern fandom's favorite attraction. It's the stimulation that they crave. It's not about the placemaking. You can see this in the Guardians' preshow skipping phenomenon. They can't wait to go get the dopamine hit; they can't stand having to endure a preshow, they are seeking the thrill. Older Imagineering often relied on lingering presence, spaces you absorbed gradually. That sort of space design just doesn't work with this group now, and you can see Disney responding by slowly destroying the fabric of the parks.
Disney, for its part, because it doesn't have the budget to refresh everything all the time, opts for many cheap overlays, rethemes, and quick refreshes. This sort of thing is just a shortcut to get something "new", and it cheapens the park experience.
For those of us who want to preserve what makes the parks special, it's not hard to see how removing legacy environments people see as irreplaceable parts of the parks’ identity could be seen as a problem for us, especially when we run into the dopamine crowd who are just looking for their next "hit". Ultimately, they will be bored with the new very quickly (3-6 months), won't be satisfied, and move on to whatever else is "new". This leaves the rest of us stuck with an attraction that neither they nor we are interested in anymore. We've seen it time and again, Tiki Room under new management, Country Bears, Journey into Imagination, and so on. It's a really bad trend.
To sum it all up, I think the whole Carousel blow-up has ultimately revealed that Disney will have a problem in the future. Theme park build-outs are expensive, long-lived things, and really don't fit well in this quick update/bore/dopamine/influencer cycle. They are slowly losing the fans who really care about the legacy and history, and the fans that remain who are looking for a new quick hit have zero loyalty. That puts Disney in a very difficult spot. The next time you come across someone complaining about things being "outdated," I hope you will know what's driving them to say it.