Building innovative AI tools for marketing and customer service teams since 2011. TOP20 European deep-tech scale-up, #sociallistening #AI #chatbots #voicebots
Joined June 2016
- Tweets 776
- Following 1,294
- Followers 438
- Likes 970
180 Photos and videos
3 Oct 2023
Have you read our Bot Building #Guide yet? Download today to learn all about building effective #AI #chatbots and #voicebots: sentione.com/resources/white…
3
208
26 Sep 2023
We asked our team of expert #botdesigners to share their experience and insights on how you can improve cooperation, team’s performance, streamline your project, and ultimately deliver a highly effective #AI #chatbot or #voicebot. Read on:
sentione.com/blog/how-to-imp…
1
95
21 Sep 2023
Alior Bank was looking for a solution to automate calls in the Call Centre, provide modern contact channels, and reduce the workload of the #CallCentre agents. Learn how a #voicebot helped address these issues: sentione.com/resources/case-… @AliorBankSA
140
19 Sep 2023
Top challenges of #voicebot and #chatbot development include: training a language model correctly, overcoming customers’ mistrust of bots, reading emotions, security concerns and more! Learn more about the challenges and how to overcome them on our blog: sentione.com/blog/challenges…
1
99
14 Sep 2023
Learn how an #AI #chatbot helped Vimec - an industrial machinery manufacturing company - improve their #sales and #customersupport processes: sentione.com/resources/case-…
69
12 Sep 2023
How to launch an award-winning #customerservice #chatbot or #voicebot? We've gathered 7 steps that will help you ensure a successful bot adoption. More on our blog: sentione.com/blog/how-to-lau…
50
5 Sep 2023
How to introduce a new #chatbot or #voicebot to your company? Communication is key. To ensure everyone understands and agrees with this digital transformation, try the #changemanagement methodology. What is it? Check out the article to learn more: sentione.com/blog/ai-and-cha…
24
31 Aug 2023
Yay! Our Brexit Bot is featured in media!🇬🇧 Head to @EU_Startup_News to read more. You can ask the Brexit Bot a question here: sentione.com/resources/tools…
eustartup.news/unlocking-the…
#Brexit #chatbot #AI #ChatGPT
27
29 Aug 2023
You’ve chosen a tech partner that will help you build a #chatbot or a #voicebot – now what? 🤔 Read our breakdown of 5 stages of an #AI bot implementation project every manager should know to deliver a successful bot: sentione.com/blog/chatbot-pr…
28
24 Aug 2023
To assess your bot's performance and ensure its success, you should set up #KPIs ahead of time. On our blog, we walk you through the most important #chatbot #metrics to consider: sentione.com/blog/chatbot-kp…
1
23
22 Aug 2023
The Bot Building ebook is here! We compiled all of our knowledge about #chatbot/#voicebot design, NLU training, and implementation in one place. Get your free copy today! sentione.com/resources/white…
2
38
10 Aug 2023
How to select the right #chatbot/ #voicebot provider? In today's post from our Manager’s Handbook Series, we walk you through 10 steps to help you make an informed decision when choosing an #AI bot provider for your organisation.
sentione.com/blog/how-to-cho…
39
8 Aug 2023
How are you leveraging #AI in your business? Most companies don’t think of their #chatbot as a driver of sales. And yet, Hubspot survey found that 47% of respondents are willing to buy products from a bot. Learn more about chatbots and #ROI on our blog: sentione.com/blog/maximising…
1
43
3 Aug 2023
AI Bots - A Manager's Handbook: How to manage #chatbot #security risks? You can ensure security of your chatbot or #voicebot via:
- On-premise or private cloud deployment
- Authentication and privacy measures
- End-to-end encryption
Learn more on our blog:sentione.com/blog/how-to-man…
31
1 Aug 2023
Welcome to #AI Bots - A Manager's Handbook Series where we will offer in-depth guidance to assist you in effectively planning, initiating, and delivering a #chatbot project for your company. Today, learn how to get things started: sentione.com/blog/how-to-man…
35
27 Jul 2023
On which communication #channels do you encounter #chatbots in #customerservice the most? Let us know below!
Learn more on our blog: sentione.com/blog/top-custom…
100%
Webchat (company's websit
0%
WhatsApp
0%
Facebook Messenger
0%
Skype for Business
1 votes • Final results
26
25 Jul 2023
#AI #voicebots allow businesses to:
- handle more complex inquiries
- provide personalised customer interactions
- deliver better customer experience
- save operating costs
Learn more about what is a voice bot and how it works on our blog: sentione.com/blog/what-is-vo…
25
20 Jul 2023
91% of consumers are more likely to shop with brands that place focus on personalisation. This is why you should consider #multilingual #chatbots.
Learn how to provide multi-language support to your customers by reviewing some real-life use cases: sentione.com/blog/multilingu…
32
18 Jul 2023
How to monitor your chatbot's performance?Your #bot may be underperforming as a result of: poor training, bad user experience, improper channel implementation, maintenance issues, limited functionality and integration. More on #chatbot #KPIs on our blog: sentione.com/blog/chatbot-me…
61