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Singtel @Singtel

Follow us for exclusive promotions, product updates and news from Singtel. For Customer Care, drop us a note @SingtelSupport.

Joined October 2008
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Singtel
@Singtel
24 Mar 2025
We are aware that some customers may be experiencing issues accessing their Home Digital Line, Fibre Broadband and Singtel TV services in the areas of Choa Chu Kang, Bukit Panjang & Woodlands. Our engineers are working to resolve the issue and we apologise for any inconvenience caused. Thank you for your patience.
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Singtel
@Singtel
12 Nov 2022
Due to a Netlink Trust (NLT) fibre incident, some Singtel customers in parts of Ang Mo Kio may be experiencing issues accessing their fibre broadband services. We will provide more updates as they become available. Thank you for your patience.
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Singtel
@Singtel
13 Feb 2022
As at 12:07AM Singtel TV Go service is now fully restored. We apologise for the inconvenience and thank you for your patience.
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Singtel
@Singtel
13 Feb 2022
We are aware some customers maybe experiencing issues accessing their Singtel TV Go service. Our engineers are investigating and we will provide updates soon. Meanwhile, please access our miostadium channels via singteltvgo.com Thank you for your patience.

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Singtel
@Singtel
22 Jan 2022
We are upgrading our system from 23 Jan 10pm to 24 Jan 10am to serve you better. During this period, our digital services such as online shop, My Singtel App and My Account will not be available. Thank you for your understanding
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Singtel
@Singtel
1 Jan 2022
We are upgrading our system from 2 Jan 930pm to 3 Jan 930am to serve you better. During this period, our digital services such as online shop, My Singtel App and My Account will not be available. Thank you for your understanding.
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Singtel
@Singtel
25 Dec 2021
We have restored service for customers who were experiencing difficulties sending SMS. Thank you for your patience.
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Singtel
@Singtel
25 Dec 2021
Some customers may still be experiencing difficulties in sending SMS. We are working to resolve the issue as soon as possible. We apologise for the inconvenience caused.
Singtel
@Singtel
25 Dec 2021
We are aware that some customers may be experiencing difficulties sending SMS. Our technical team is working on resolving the issue and we will provide updates as they become available. We apologise for the inconvenience and thank you for your patience.
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Singtel
@Singtel
21 Dec 2021
"Update as of 6:30AM: All services impacted by the NLT fibre interruption are now fully restored. Thank you for your patience."
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Singtel
@Singtel
21 Dec 2021
"NLT has advised that the estimated time of full restoration is tomorrow morning. We’ve been working alongside NLT engineers to progressively restore the affected services. We will provide the next update when information is available from NLT. Thank you for your patience."
Singtel
@Singtel
21 Dec 2021
"Update as of 7:15PM NetLink Trust has advised that restoration works are underway. Please bear with us as our engineers work alongside NLT engineers to restore the affected services. We will provide more updates when they are available. Thank you for your patience."
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Singtel
@Singtel
21 Dec 2021
“Due to an NLT fibre cut incident, some customers in Toa Payoh area may be experiencing issues accessing their fibre broadband services . We will provide more updates as they become available. Thank you for your patience."
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Singtel
@Singtel
8 Jun 2021
Our engineers are refreshing affected fibre broadband connections progressively to resolve the issue. Some customers may experience a momentary interruption in their connections during this time. We apologise for the inconvenience caused and thank you for your patience.
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Singtel
@Singtel
8 Jun 2021
We are aware some customers may be experiencing issues accessing their fibre broadband services. Please bear with us as our engineers work on resolving the issue. We apologise for any inconvenience caused and thank you for your patience.
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Singtel
@Singtel
7 Jun 2021
We have completed an overnight maintenance session for some fibre broadband customers. If you are not getting a connection, please perform a sequential reboot of all your routers. We apologise for the inconvenience caused and thank you for your patience.
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Singtel
@Singtel
12 Mar 2021
BT21 fans rejoice! Get these colourful BT21 merch from March to May with purchase of any prepaid hi! SIM Card or data plan ($25/$30/$35). Available online or at any Singtel Shop, Singtel Exclusive Retailer, 7-Eleven or Cheers. Get yours now: bit.ly/bt21-singtel
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Singtel
@Singtel
26 Feb 2021
"We're glad to inform that the issue has been resolved. Thank you for your patience."
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Singtel
@Singtel
26 Feb 2021
"We are aware some customers may be experiencing issues making outgoing 3G calls. Our engineers are investigating and we will provide updates as they become available. Meanwhile, we advise affected customers to enable VoLTE to make calls. Thank you for your patience.”
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Singtel
@Singtel
22 Jan 2021
BTS ARMY! Get an exclusive BT21 mask for FREE when you buy a Singtel Prepaid hi! SIM Card or top up with a $25 20GB / $30 40GB data plan. Available till 31 Jan, get yours now: bit.ly/3p8cjul
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