Joined May 2009
- Tweets 27,193
- Following 7,299
- Followers 35,129
- Likes 24,684
2,596 Photos and videos
3 Dec 2024
Customer Experience trends for 25: The Rise of AI Agents and its impact on #CX
youtube.com/watch?v=W7BOk1QB…
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Steven Van Belleghem retweeted
13 Jul 2024
.@dominos taking pizza delivery to new heights!
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13 Jun 2024
Most companies claim they're customer-centric, but few truly deliver.
What's the secret to a customer-obsessed culture?
CX expert @StevenVBe shares 4 powerful transformations to bridge the execution gap and drive loyalty and growth.
👇🧵
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Steven Van Belleghem retweeted
17 Jun 2024
CX Tip: Go JOY SPOTTING in your company! by Steven Van Belleghem buff.ly/45qatuS via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty
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Steven Van Belleghem retweeted
29 Apr 2024
How the Love of 100 early AirBnB customers were the start of their global success buff.ly/3wd76dH via @StevenVBe of Nexxworks on @Thinkers360 #CustomerExperience #BusinessStrategy #CustomerLoyalty
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Steven Van Belleghem retweeted
31 Jan 2024
🛍️ @StevenVBe, world-leading expert in #customerexperience and the #author of A Diamond in the Rough, analyses how @shoptemu is taking on the giants of #ecommerce.
maddyness.com/uk/2024/01/31/…
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Steven Van Belleghem retweeted
3 Feb 2024
What distinguishes actual loyalty programs from marketing loyalty programs?
Don't miss @StevenVBe on #AmazingBusinessRadio as he discusses creating a customer-centric culture, emphasizing the importance of effective empathy.
hyken.com/amazing-business-r… #customerservice #CX
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Steven Van Belleghem retweeted
16 Jan 2024
Wie verbaasd is over de usb-drop van Factcheckers had gewoon in 2022 mijn interview met
@StevenVBe op @Apache_be kunnen lezen. "Er is altijd wel een personeelslid dat zo’n stick vindt en zijn nieuwsgierigheid niet kan bedwingen." Gevolg: bedrijf gehackt.
apache.be/2022/11/16/drempel…
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20 Dec 2023
Time for a new episode of RADAR, our monthly @nexxworks podcast! Last show of 2023: enjoy!
open.spotify.com/episode/1BN…
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Steven Van Belleghem retweeted
19 Dec 2023
CEOs think they are customer-centric and probably want to be, but obviously, the people who make that determination—customers—disagree.
I recently interviewed with @StevenVBe to discuss how to bridge that gap. forbes.com/sites/shephyken/2… #customerservice #customerexperience #CX
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Steven Van Belleghem retweeted
17 Dec 2023
Don't miss this week's Amazing Business Radio! We have @StevenVBe, CX expert and author of A Diamond in the Rough: Over a 100 Specific Tips to Build a Strong Customer Culture.
hyken.com/amazing-business-r… #customerservice #customerexperience #CX
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Steven Van Belleghem retweeted
19 Dec 2023
Ever wondered why your customer-centric initiatives fall flat? @StevenVBe has the answer: "Micro-decisions." It's not just about flashy presentations; it's the small choices that model a customer-centric culture. zurl.co/RK35 @Forbes #Leadership #CustomerCentricity
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19 Dec 2023
Super happy with this amazing review of 'A Diamond in the Rough' in @Forbes by @Hyken
forbes.com/sites/shephyken/2…
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8 Dec 2023
Check out my new video: 10 Customer Experience Trends for 2024. #CX
youtube.com/watch?v=UoE8Yeyq…
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Steven Van Belleghem retweeted
23 Nov 2023
10 top books about creating a customer culture that delivers buff.ly/3sQgdiE via @StevenVBe on @Thinkers360 #CustomerExperience #Marketing
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29 Nov 2023
Happy to share my annual list of 10 Customer Experience Trends for 2024. #CX #CXtrends #trends24
stevenvanbelleghem.com/blog/…
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21 Nov 2023
Thank you Elite Magazine for a very nice review of 'A Diamond in the Rough'. elitebusinessmagazine.co.uk/…
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15 Nov 2023
New article on MyCustomer : does your company play in a packed or in an empty stadium? #CX
mycustomer.com/service/manag…
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Steven Van Belleghem retweeted
6 Nov 2023
10 dingen die we van Disney kunnen leren over het creëren van een magische CX marketingfacts.nl/berichten/… door @stevenvbe
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Steven Van Belleghem retweeted
2 Nov 2023
'Als je denkt dat je alles over goed versus slecht in Customer Experience nu wel gezien en gehoord hebt, heb je een tijdje geen boek van @StevenVBe gelezen.' @JeanineDijkhuis las zijn nieuwste > l8r.it/eEdR VD_Management
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