IT service management and information security consultant, author & trainer. Also @StuartRance@universeodon.com, stuartrance.bsky.social

Joined January 2011
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This list of my blogs and other content is always kept up-to-date with recent posts optimalservicemanagement.com… #itsm #infosec
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I've just created a Bluesky account at stuartrance.bsky.social, please join me there if you want to continue interacting

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Stuart Rance retweeted
This graph shows the Faiza Shaheen campaign's latest figures. There are lots of numbers and bar charts in circulation in Chingford & Woodford Green, which makes life difficult because many of you are trying to work out the best way to defeat IDS. Having dedicated a big chunk of my life to beating Iain Duncan Smith since 2018, there’re probably very few who understand that desire more than me! To clear up any doubts, I thought I’d write this post to explain what our figures show. Key points about our data: 1) This is based on thousands of doorstep conversations across the constituency. The graph makes it clear that it is based on canvassing data, not an opinion poll. Yes this is imperfect, but in the absence of detailed local opinion polling, it's all there is to go on. We knock on every door with registered voters. 2) Labour and the Conservatives also have canvassing data and, in all likelihood, it’s showing the same sort of voting intention as ours (if their figures were different, they probably would have made their way onto social media by now...) 3) Undecideds are being assigned using the Redfield-Wilton method, which is used by all the opinion poll companies to temper their results. This involves reallocating undecided voters in line with national polling trends. If we did not do this, the picture painted by the data would look even better for our independent campaign. 4) The point of sharing the graph is to emphasise that the tactical vote to beat the Conservatives is now less likely to be a Labour one. The graphs being pushed by the Labour Party are based on what is called a MRP (multi-level regression and post-stratification), a way of modelling voter preferences based on a combination of national trends and previous behaviour. This method makes them seriously flawed for a situation like ours. Their graphs are mainly based on 2019 data and don’t factor in the additional candidates standing in 2024. They also fail to reflect that when I stood as a Labour candidate my team pulled off a swing to Labour that was completely at odds with the collapse in Labour's national vote share. That's less helpful than publishing canvassing returns. Furthermore, this polling weights for different demographics - but interestingly not religion, which is important for this election because a large share of Muslim voters will no longer be voting Labour because of their position on Palestine. The decision of which way to vote has been difficult for so many of you – and I get that. After all, I was the Labour candidate until a matter of weeks ago and have knocked doors every weekend since I was reselected in 2022 to build up Labour’s reputation here. But I am now your independent, local candidate. I am running a positive campaign that talks about what our community needs and what it could be. Labour split the vote here when they deselected me. I ran the marathon, winning the biggest vote for Labour here in the worst election defeat for a generation, only for an unknown, unsupported candidate to be imposed 200 yards before the finish line. In the midst of flawed and outdated data being touted as truth, I ask you to make your decision with your heart and your head by voting for me, the local candidate who will be standing up for this community first and foremost. This is our chance for a new type of politics, even the data agrees. Read more about methods: redfieldandwiltonstrategies.… pollingreport.uk/.../edge-ca…...
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Stuart Rance retweeted
If you're worried that voting for me as an Independent candidate will split the vote in Chingford and Woodford Green, you shouldn’t be. I’ve spent years fighting IDS and the last thing I want is to see him keep his seat. So if you know someone that wants to vote for me but is worried by national polling, share this video and tell them these three simple things: 1. Two of the biggest tactical voting sites in this country have withdrawn their recommendation of voting Labour here to get the Tories out. 2. Our data, from thousands of random conversations in the constituency, show that I’m ahead in the race. The Faiza Shaheen campaign has the most votes pledged. 3. Labour are going to win in a national landslide, so we need a critical voice in Westminster holding them to account. Don’t risk Iain Duncan Smith getting back in, vote for the person actually invested in our community. Vote Faiza Shaheen, Independent, on 4 July. faizashaheen.co.uk
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Stuart Rance retweeted
Lovely morning canvassing for @faizashaheen with @StuartRance and this brilliant toddler. So many people proud to be voting independent in July. #OurVoiceOurChoice #StandwithFaiza
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I've resigned too
I've resigned too. Many of these people have been members for decades - one for 64 years! A party with any integrity wouldn't treat people like this. CWG now has a choice between horrible IDS, a Lab candidate with no connection to the area, and a well liked local #VoteFaiza
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Stuart Rance retweeted
Fighting for Chingford and Woodford Green has always been personal to me. They say it takes a village to raise a child, and C&WG raised me. Now that child wants to represent that village. This is a people-powered community led campaign, sign up faizashaheen.co.uk
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Stuart Rance retweeted
I am standing as an independent candidate for Chingford & Woodford Green at the General Election on 4 July. For more info: faizashaheen.co.uk Sign up to volunteer: actionnetwork.org/forms/help… Let's do this!
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Stuart Rance retweeted
I’m in such shock, but I’m a fighter. Sign up to my mailing list below. I’ll put out more later today. It’s hard for me to put me into words how much your support means to me, from my heart, thank you faizashaheen.co.uk/join-the-…
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Stuart Rance retweeted
Massive turnout tonight!!! Lovely surprise! canvassers include young people who joined the campaign after I spoke at their school (Woodbridge & Woodford Girls) 14 year old told me I came to his school in 2019 when he was 10 and wanted to get involved since then! #labourdoorstep
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Stuart Rance retweeted
29 May 2024
Replying to @tomorrowsmps
I’m not that left wing but I like Faiza, she has impressive energy on economic policy and it’s needed over some of the stale Reeves “no new taxes” nonsense. What has Faiza said that’s offensive?
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I wouldn't stand anywhere else but Chingford & Woodford Green. It's my home and serving my community would be an immense privilege. #GE2024 #GeneralElection
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"If you don’t take the time to identify your own weaknesses you can all too easily find yourself caught up in an endless, and unnecessary cycle of fixing one “root cause” after another." - @Stuartrance #ITSM sysaid.com/blog/entry/proble…
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Stuart Rance retweeted
“Processes can be very helpful but optimizing a process may not make any difference to your customers. If you want to do a great job of helping your customers then look at the value streams you're part of.” - @stuartrance #ITSM sysaid.com/blog/entry/how-va…
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Stuart Rance retweeted
This is a genuine Leave campaign video from the 2016 referendum. Notice how absolutely none of the claims it makes have since come true? In fact, they provide a useful shopping list of all the things that have been made worse by Brexit. x.com/scotfoodjames/status/1…

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Some helpful observations about #ITSM from @vawns
30 Apr 2024
After a couple of days at the Service Desk and IT Support Show (@SITS_UK), @vawns came away with lots of #ITSM learnings. itsm.tools/itsm-learnings/
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Stuart Rance retweeted
Faiza Shaheen: 'I can unseat Iain Duncan Smith this time' The Labour candidate on her Chingford upbringing, being a left-winger under Keir Starmer, and why she’s running again walthamforestecho.co.uk/2024…
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Stuart Rance retweeted
Here @StephenMann takes a look at how the ITIL guiding principles apply to the employee experience. #EX #ITXM #ITSM #ServiceDesk bit.ly/4abANe3

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Stuart Rance retweeted
Hey there, #ServiceManagement folks! There's still time to submit for a speaking slot at Service Management World in Nov. 2024 in Orlando, FL, but do it quickly! #SMWorld smworld.com/landing/call4spe…

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