SupportYourApp is an Intelligent Support-as-a-Service company that provides secure technical, customer support and CX services to growing companies 🌎
Joined July 2010
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Navigating uncertainty takes more than just strategy. It takes adaptability.
Our CEO and Managing Partner, @DariaLeschenko, joined Dave Osh on The CEOpeek Show to discuss exactly how we do it → youtube.com/watch?v=jF7VAg0X…
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In 2026, the #CS game isn't about competing with AI. It’s about commanding it.
Today’s next-gen support agent is a rare hybrid. To protect business revenue and adapt to the market, they need exactly 3 super skills. Missing even one means falling behind → linkedin.com/pulse/next-gen-…
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Is it time to #outsource? 📈
In our latest article, our Chief Marketing Officer, Viktoriia, uncovers the top 7 signs that it's time to evolve your business model and bring in external support.
🔗 Read the full analysis here → supportyourapp.com/blog/sign…
#BusinessGrowth #BPO
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SupportResponse: Speed and quality #support, together 🚀
Struggling to handle a growing volume of support tickets without making customers wait?
SupportResponse redefines how support works.
🔗 Learn more → supportyourapp.com/ai-custom…
#CustomerSupport
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We recently partnered with a custom wall art brand to automate their support and slash response times. Results:
🔹 30% of tickets handled entirely by AI
🔹 Resolution time dropped by 429%
🔹 1/3 of the load resolved faster than customers expect a reply
📌 supportyourapp.com/blog/ai-c…
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Growing from a local team to an international business is always a challenge for a founder's mindset.
In her new article for Forbes, our CEO and Managing Partner, Daria Leshchenko, openly shares her experience scaling #SupportYourApp.
🔗forbes.com/councils/forbesbu…
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Greetings from @money2020 Europe in Amsterdam 👋
We’re here to discuss the next big things in fintech and explore new partnership opportunities. If you're around the venue, look out for our team or send us a DM to schedule a quick meetup.
Let's make the most of #Money2020 🚀
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Happy Pride Month 🌈
More than 2,000 people on the team, and we're proud of every personality and identity at SupportYourApp.
Let's support Pride Month together, taking more steps toward a world where everyone's story is heard and everyone is equally seen 💛✨
#pridemonth
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To drive true #retention, businesses must change how they evaluate customer satisfaction.
We analyzed more than 5 million #support interactions in 2025. Based on this data, our Chief Client Officer, Yurii, identified 3 critical trends shaping the market right now.
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Banking #CX is evolving. Are you leading the charge or playing catch-up
Our Director of Integration, Nick, breaks down how to turn AI into your competitive advantage.
🔗 Get the full roadmap here → supportyourapp.com/blog/ai-i…
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Our CEO & Managing Partner, @DariaLeschenko, recently shared the raw truth behind her journey from pulling night shifts to building a global brand.
Read the full story at the link → dreamersdoers.com/leading-vi…
#SupportYourApp #CEO #Leadership #BusinessGrowth #AI #WomenInTech
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Preventing a customer support crisis is a massive challenge, but knowing exactly how to react is what saves your business 🚨
Our Vice CEO, Liubov, shares 5 battle-tested tips that actually work when everything is on fire.
youtube.com/shorts/p8kr2_UCe…
#CX #SupportYourApp
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Next stop: Money 20/20 Amsterdam 🚀
We’re thrilled to join the world’s leading FinTech show this year.
Let’s explore how we can elevate your CX together.
📩 Drop us a message to schedule a meeting. See you in Amsterdam!
#Money2020 #FinTech #Amsterdam #CustomerExperience
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In the latest episode of the Outsource Accelerator Podcast, our CEO and Managing Partner, @DariaLeschenko, joins host Derek Gallimore to discuss the intersection of #AI and human #support.
🎧 Listen to the full conversation here → outsourceaccelerator.com/pod…
#CX
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How would you measure #AI’s success in customer support?
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💸 Reducing support costs
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🌟 Improving CSAT & NPS
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🦾 Handling routine tasks
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⚡ Reducing response time
0 votes • Final results
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Our CEO and Managing Partner, @DariaLeschenko, recently contributed to a featured article alongside other prominent women leaders. Together, they explored the high-level strategies driving successful #AI integration today.
Read the full piece here → wallstreettimes.com/support-…
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Hard Skills vs Soft Skills 🌟
A basic question, yet a very important one to answer, especially for entry-level specialists.
Join our Customer Support 101: Building Excellence course → youtube.com/watch?v=0NpmSQYR…
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By the end of this year, 1 in 10 #support interactions will be handled by AI.
When you fully integrate AI agents, the expected impact on your operations is immediate and measurable.
Ready to see how AI can transform your support department?
🔗 supportyourapp.com/blog/will…
#AIAgents
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Our CEO and Managing Partner, Daria, recently joined other industry #leaders in CEO Official Magazine to share insights on how shifting from "command and control" to "empowerment" has become the cornerstone of our company’s growth and loyalty → ceofficialmag.com/building-c…
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