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SYKES Digital Services @SykesDigital

SYKES Digital Services is a proven leader in optimizing customer experience through focused digital transformation #IntelligentAutomation #SelfService #Learning

Joined October 2014
  • Tweets 3,032
  • Following 1,035
  • Followers 6,293
550 Photos and videos
SYKES Digital Services retweeted
SS&C Blue Prism@blue_prism
2 Dec 2021
US healthcare organizations are leveraging #intelligentautomation to drive patient centricity. Check out the report below to learn more 👇
SYKES Digital Services@SykesDigital
2 Dec 2021
How are US healthcare organizations embracing Intelligent Automation to enhance patient centricity? Get the report: sykes.com/digital/learn-with… @blue_prism
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How are US healthcare organizations embracing Intelligent Automation to enhance patient centricity? Get the report: sykes.com/digital/learn-with… @blue_prism
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How did a global travel provider earns the highest NPS score in its industry, elevating the customer and employee experience at the same time? Download the case study now: sykes.com/digital/learn-with… #SykesDigital #NPS #CX #SelfService
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How do #DigitalAssistants improve #CX, which industries are they best suited to, and what do they cost to set up? This non-technical guide answers all your FAQs about Digital Assistants: sykes.com/digital/learn-with…
Industry analysts have stated that #AI will be a mainstream #CX investment in the next few years, with 40% of organizations using chatbots for customer care, and 40% deploying conversational AI via virtual assistants. sykes.com/digital/lunchwithl…

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To enable new ways of working in the post-pandemic world, many began to ask: Why can’t we build these tools ourselves and share them with our peers, colleagues, or even other companies? Watch now: sykes.com/digital/lunchwithl… #SykesDigital
Read our latest blog to discover how #smarthome brands can leverage support to inspire customer loyalty: sykes.com/digital/blog/why-s…
Start your journey as a Blue Prism Developer today! Learn the fundamentals of Blue Prism Development in this self-study course. For more info: SDS.training.admin@sykes.com
Learn how to develop automations in @blue_prism Prism with our 5 Day Foundation Developer course! Dates available (UK time zone): 15 Nov, 29 Nov, 13 Dec. For more information, email: SDS.training.admin@sykes.com #SykesDigital #Blueprism #DeveloperCourse
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Discover the three critical moments #MedTechs risk losing trust with their patients in the support journey, and an actionable roadmap to counteract this: sykes.com/digital/blog/patie…
Read on to discover the insights that will help you understand the unique needs of MedTech consumers in order to encourage device adoption: sykes.com/digital/blog/3-key… #SykesDigital #Medtech #DeviceAdoption #MedDevice #CX #Transformation #Innovation
How can contact centers overcome the unique challenges they face by transforming their back and front office processes? Watch our on-demand webinar to learn from our first-hand experience on this topic: sykes.com/digital/learn-with… #SykesDigital #RPA #IntelligentAutomation
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Ready to reimagine the future of work? Discover how to reduce cost to serve by augmenting your human workforce and increasing productivity: sykes.com/digital/digital-op… #SykesDigital #Transformation #DigitalTransformation
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There are two essential principles that need to be understood to realize the full value of your chatbots: Not all chatbots are made equal and (2) how you deploy them matters. Read more: sykes.com/digital/blog/3-way… #SykesDigital #Chatbots

Foundever - Omnichannel contact center solutions for better CX

We combine digital operations, AI & agentic services and CX delivery into a model that delivers gains in satisfaction, retention and revenue.

foundever.com
Customer service teams are under constant pressure to do more with less. Often, they’re expected to achieve this without expanding their existing workforce or incurring additional costs. Read more: sykes.com/digital/blog/beyon… #SykesDigital #ContactCenter #Workforce #Transformation
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Are your #transformation efforts delivering the value you expected? Steve Gush explains that while many companies know how to get started when it comes to scaling, 2 major challenges tend to hold them back. Find out how: lnkd.in/dcCSrMPi #SykesDigital #CX #RPA
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As a pioneer in Intelligent Automation with unparalleled experience in delivering results at scale, we are uniquely positioned to reimagine work across the front, middle and back offices. Discover how: sykes.com/digital/supercharg… #SykesDigital #IntelligentAutomation #RPA
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SYKES Digital Services retweeted
UiPath
@UiPath
20 Sep 2021
Your back-end processes have been automated & it’s time to shift gears to focus on customers. @SYKESDigital VP of GTM Victor van Baal shares how your #RPA CoE can unlock the full benefits of customer centricity.

Dear Automation CoE, It’s Time to Invest in the End User

uipath.com
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Are you a customer-centric CoE (Center of Excellence)? Victor van Baal explains the 4 elements that typically hold CoEs back when it comes to designing winning customer journeys, and what organizations can do instead - uipath.com/blog/automation/d… #SykesDigital #UiPath #Automation

Dear Automation CoE, It’s Time to Invest in the End User | UiPath

SYKES Digital Services shares insights automation CoEs can use to shift their focus to their end user, and in turn, realize value-driven automation opportunities.

uipath.com
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In collaboration with UiPath, we're proud to be sponsoring one of the world's most immersive automation events: The Forward IV. Let's talk, explore, and celebrate digital transformation! lnkd.in/dutf8m_9 #SykesDigital #UiPath #Sponsor #UiPathForward #Automation
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