Customer Success Fanatic: Ex-Quant - Thrives on turning Insights into Action. Loves Flying: High with #Customers, Off a Tee, & w/ My Sage (Opinion=Me)

Joined April 2010
84 Photos and videos
Hi All... I started a new video series for my business. Let me know what you think! Chalk Talk Episode #1 LTV and SFDC youtu.be/OkavqDP0f-g via @YouTube
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Well worth the read... That Will Never Work tomtunguz.com/that-will-neve…

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Help others to help themselves:) Join me on @Kiva kiva.org/invitedby/thomas277…

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In search of history... Amelia Earhart... Making a difference by doing unbelievable things in a world that expected very few remarkable things from #women. A true pioneer... 82 years later and still so much opportunity for improvement. nationalgeographic.com/cultu…
With the #Avengers gone who will save the world? It could be you. Https://4ocean.com
#CustomerSuccess will be maintaining and expanding with customers as the least expensive revenue, while doing it in a way that minimizes burn.
When the downturn comes, SaaS companies will all be fine We were last time Well, except for the ones that are High Burn But Not High Growth
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Yo-Yo Ma in Chicago- Peace on earth good will to mankind. A true gift.
You can make a real difference. Change the world by changing one person's life. It's a great way to start the weekend:). Join me on @Kiva kiva.org/invitedby/thomas277…

The world is betting on #autonomous Vehicles in a big way... #Uber raised $24.7 before its #IPO. But are the tides turning? Traders have a $1.5 billion bet riding against Uber (UBER, LYFT) - markets.businessinsider.com/…

Great high-level one-pager on how raising #capital from #VCs has changed over the years... Shifts in Fundraising from @ttunguz tomtunguz.com/fundraising-en…

This post from @nileshsurana from @CustSuccessBox is really well aligned with what I see in the SaaS market when it comes to #CustomerSuccess. CHeck it out! customersuccessbox.com/blog/…

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More wisdom from @ttunguz - Puzzles, Not Problems... tomtunguz.com/facing-world-w…