We’ve stepped away from X to shift our focus on other channels! Subscribe to our newsletter to keep in touch: rb.gy/l4tgpy

Joined May 2009
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28 Jan 2025
We’re stepping away from X and shifting our focus to other channels! Stay connected with us: πŸ“§ Subscribe to our newsletter: rb.gy/l4tgpy πŸ‘‰ Follow us on LinkedIn rb.gy/te893m & Facebook rb.gy/c4uan1

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HDI Team retweeted
AI isn't the future of IT service & support. It's the present. And most teams are still catching up. At HDI Service & Support World, you'll learn how to operationalize AI responsibly without losing the human experience your customers expect. May 3–7 | Caesars Palace, Las Vegas 🎰 🎟️ $500 off β†’ code: YU500 ⭐ Free VIP (5 spots left) β†’ code: YUVIP Register here: bit.ly/4bh39Ft #HDIWorld #AI #IT #Leadership #InformaPartner #LasVegas #events
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HDI Team retweeted
Are you keeping up with the pace of change and technology advancement? AI is rewriting the rules. The leaders staying ahead are investing in the right rooms & the right people. HDI Service & Support World is that room. 🎯 May 3–7 | Caesars Palace, Las Vegas 🎟️$500 off β†’ code: YU500 ⭐Free VIP pass (5 only) β†’ DM me to get the code before spots are gone. Register here: bit.ly/4bh39Ft #HDIWorld #ITLeadership #ITSM #InformaPartner
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HDI Team retweeted
I’m speaking at HDI Service & Support World 2026! 🎀 Don’t miss my session! Use promo code JOINME to save $400! invt.io/1txba2pdydw #HDIWorld
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11 Sep 2025
The definitive event for service management leaders is just over 2 months away! Don't miss your chance to get your brand in front of hundreds of qualified buyers ready to invest in the next best thing in #ITSM. See who you expect to meet @ #SMWorld 2025 🌴 bit.ly/3V9HwPG
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9 Jan 2025
We're looking forward to bringing everyone together in Las Vegas at #SupportWorld Live, May 18-22, 2025! Enjoy fun receptions, informative keynotes and sessions, a buzzing expo hall, and more. Registration is now open! bit.ly/4fufEh3
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2 Jan 2025
It’s time to go beyond quick fixes and embrace lasting solutions! The Problem Management Principles Course at will help you identify root causes efficiently and minimize recurring incidents. πŸ”— Sign up now: bit.ly/4gCUFtG #ContinuousImprovement #ThinkHDI
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2 Jan 2025
Ready to transform how your team captures, shares, and leverages knowledge? 🌟 The KCS Principles Course equips you with the tools to boost efficiency and improve customer satisfaction. πŸ”— Register today: bit.ly/4h2xJE5 #KnowledgeManagement #CustomerExperience #ThinkHDI
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2 Jan 2025
Master the art of exceptional customer support! 🌟 The HDI Experience Practitioner Course is your gateway to becoming a true service superstar! πŸ”— Click here to secure your spot: bit.ly/3DQsfxB #SupportExcellence #CustomerExperience #ProfessionalDevelopment #ThinkHDI
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1 Jan 2025
Happy New Year! We hope 2025 will be a great year for you and your team. What goals and challenges do you face? Find like-minded peers, and the industry's best experts to help you on your journey at #SupportWorld Live, May 18-22 in Las Vegas. Join us! bit.ly/4fufEh3
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17 Dec 2024
We're looking forward to bringing everyone together in Las Vegas at #SupportWorld Live, May 18-22, 2025! Enjoy fun receptions, informative keynotes and sessions, a buzzing expo hall, and more. Registration is now open! bit.ly/4fufEh3
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11 Dec 2024
Start 2025 with bold insights and bigger opportunities! See our press release on the State of Service Management and the 2025 Course Calendar. Mark your calendar for Support World Live and Service Management World 2025 β€” where the future of ITSM happens! bwnews.pr/49u8AQ5
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