We are strategic advisors driven by insight and analytics. To find out more about opportunities to join our team and our culture, please check out @Life_at_KAE
Joined April 2010
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2 Aug 2021
See our latest blog post to understand how to make your NPS culturally relevant: bit.ly/3A1DITP
#customerexperience #NPS #KAE
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2 Aug 2021
New opportunity: Senior Consultant - Analyst
We’re looking for a Senior Consultant to join our team.
Interested? Click here to find out more: bit.ly/3lsjzCq
#hiring #joinourteam #KAE
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15 Jun 2021
New opportunity: Business Consultant
We’re looking for a Business Consultant to join our team.
Interested? Click here to find out more: bit.ly/2U9pDnR
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15 Jun 2021
New opportunity: Senior Consultant
We’re looking for a Senior Consultant to join our team.
Interested? Click here to find out more: bit.ly/3gwLYDn
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20 May 2021
How good is NPS as a predictor of customer retention?
Read our latest blog post here: bit.ly/3v6CdBI
#customerexperience #customerretention #NPS
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3 Mar 2021
The perks and dangers of the democratisation of finance
Read our latest blog post here: bit.ly/3bdll56
#FinTech #Gamification
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3 Feb 2021
The State of FinTech: A Recap of 2020 / a Glimpse into 2021
Learn more about the three main trends we’ve identified as defining the FinTech industry here: bit.ly/3raXSXh
#fintech #trend #forecast #COVID19
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18 Sep 2020
How inclusive is your website design?
You can read our take on how Inclusive Design may impact your customer reach here: bit.ly/3kuB5Cl
#inclusivedesign #cx #CustomerExperience
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27 Jul 2020
Happy and engaged employees create better experiences, which leads to a more satisfied and loyal customer base.
Click here to learn about how great employee experience leads to better CX: bit.ly/303zs7n
#employeeexperience #CustomerExperience #CX
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8 Jul 2020
Blockchain as a new bedrock in supply chain management?
In our latest blog post, we explore the challenges and potential benefits of embedding Blockchain-powered technology within supply chains
Read more here: bit.ly/2O4pdZs
#blockchain #supplychain #SCM
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2 Jul 2020
Retailers are adjusting in-store and online shopping experiences to address new realities in light of COVID-19.
Click here to find out what the "new normal" in retail might look like: bit.ly/2YW2h5f
#cx #customerexperience #covid19 #retail
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2 Jun 2020
In our latest Vantage blog, Aneesh Varma, Founder & CEO of Aire sheds light on how alternative data can help lenders better assess credit risk
#creditscore #creditrisk #fintech #alternativedata
bit.ly/2U0XwV8
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5 May 2020
How can psychological principles help design an engaging customer journey?
Click here for our perspective: bit.ly/2Wvl8l6
#CustomerJourney #CX
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4 May 2020
Credit scoring: Going alternative
FinTechs are utilising alternative data to develop fundamentally new approaches to credit scoring.
Click here for our perspective: bit.ly/3b0PiSj
#creditscore #fintech #DataAnalytics
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27 Apr 2020
Augmented reality is starting to fill in genuine gaps in the customer experience, easing pain points and simplifying customer journeys
Click here for our perspective: bit.ly/3cNAEiL
#augmentedreality #AR #customerexperience #cxstrategy
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17 Apr 2020
FinTech responds to the pandemic: How are financial solutions being adapted to support small businesses and the self-employed through these difficult times?
Click here for the full article: bit.ly/2z8waVm
@FINTECHCircle #Covid_19 #fintech #SmallBiz
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6 Apr 2020
FinTech health check: Covid-19
Could the current pandemic provide a push for the FinTech industry?
See our take in this short video: bit.ly/2wiFJQx
#covid19 #FintechsRespond
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27 Mar 2020
FinTech health check: what the current Covid-19 pandemic means for the global FinTech industry
#Covid19FS #fintechnews
bit.ly/33MCopd
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25 Mar 2020
A few countries have been tentatively testing the e-currencies, which more recently have started reaching fruition
@FINTECHCircle #digitalcurrencies #payments
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23 Mar 2020
Define and shape your relationship with customers - Clara Boudet from our Customer Experience team explains how
bit.ly/3ae7zvR
#cxstrategy #brandvalues
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