Unblu's Conversational Suite empowers financial institutions to increase online conversions and build successful business relationships #conversationalbanking
Joined April 2009
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16 Dec 2024
Unblu has been named “Outstanding Front-end Digital Solutions Provider” at the 9th Annual Private Banking Conference & Awards 2024 held in Zurich, Switzerland. Read the press release for more! 👉 unblu.com/en/company/news/ar…
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25 Jun 2024
Unblu has been named “Outstanding Front-end Digital Solutions Provider” at the Private Banking and Wealth Management Conference & Awards 2024! Read more about our team’s incredible success here. 👉 unblu.com/en/company/news/
#privatebanking #awards #unblu
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11 Jun 2024
UnipolSai – a leading insurance provider in the Italian market – has incorporated Unblu Co-Apping and message recording features into their customer support offering. Read the press release! 👉 unblu.com/en/company/news/un…
#unipolsai #unipolgruppo #unblu #coapping #mobilecobrowsing
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7 Mar 2024
The success banks and credit unions experience is linked to the strength of their digital offering. But where should these organizations focus their efforts? Read for more. 👉 unblu.com/en/blog/trends-tra…
#digitaltransformation #digitalbanking #bankingtrends #unblu
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20 Feb 2024
Can retail banks use AI to increase self-service adoption and operational efficiency – while also boosting customer satisfaction? Join our 20-min Coffee Break webinar to find out. More info here: unblu.com/en/coffee-with-unb…
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13 Feb 2024
Is your bank branch network truly thriving? Join us on February 15 for our 20-min Coffee Break webinar to find out how you can remain at the heart of your local community – including a quick product demo. Follow the link for more: unblu.com/en/coffee-with-unb…
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8 Feb 2024
87% of customers who feel valued claim they will remain with their bank. But with an industry retention rate of 75%, there’s room for improvement. 📈 🏦
But what should banks do to increase customer satisfaction and retention?
Read for more. 👉unblu.com/en/blog/customer-r…
ALT Customer retention strategies for banks – what works?
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6 Feb 2024
Organizations innovate to meet evolving customer needs. 🚀
Could video call software offer in-person customer advice?
PostNetz, a Swiss Post subsidiary, tests this in 8 Swiss branches. Learn more in the post! 👉 unblu.com/en/blog/postnetz-d…
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6 Jul 2023
Simplicity is the hallmark of great service – and clients will reward you for it. Read the 2023 Digital Wealth Management Outlook for more landing.unblu.com/wealth-man…
#WealthManagement #CustomerExperience
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24 May 2023
Do you consider your customer service to be an expense – or a source of revenue?
Discover how achieving service excellence can boost your topline growth.
unblu.com/en/blog/the-top-3-…
#digitalbanking #customerservice
ALT Are you leaving money on the table?
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18 May 2023
Is your customer service chat channel running into issues? Discover the four most common pitfalls – and how to solve them. Read the report.
bit.ly/41WWgm4
#customerservice #digitalbanking
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8 May 2023
PwC shows that retail banks aren’t putting a lot of emphasis on ESG initiatives – but specific customers would benefit from dedicated campaigns. Unblu’s 2023 Retail Banking Trends report outlines the ESG areas that banks should focus on. bit.ly/3LzJTWA
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3 Apr 2023
Wealth managers & private banks must look more strategically at ways to grow AUM but will also need to still focus on costs.
Well-informed clients with greater lifetime value are the result of a client communication strategy that utilizes digital.
bit.ly/3ZA8GPy
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13 Mar 2023
A recent Forrester report claims that most adults who have online banking use it at least once a month.
Spanish customers: 69%
Canadian customers: 77%
US customers: 71%
Is your digital banking experience meeting expectations? Read the report for more. landing.unblu.com/retail-ban…
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9 Mar 2023
What will the bank branch of the future look like? The Swiss-based bank Valiant may have the answer after announcing another 14 branches by 2024. By leveraging Unblu’s digital capabilities, Valiant has developed a truly hybrid branch. View more here: bit.ly/3yoOkxp
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1 Mar 2023
Do your customers trust you? According to the J.D. Power 2022 U.S. Retail Banking Advice Satisfaction Study there’s a 30 point decrease on a 1,000-point scale. Retail banks must take steps to regain customer trust. Read the report for more! bit.ly/3ELIE3Y
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8 Feb 2023
In a wealth management context, clients expect convenient, personalized interactions on their terms. But offering this level of service can put organizations at risk of regulatory non-compliance. Read for more. unblu.com/hubfs/Download A…
#WealthManagement #Banking
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2 Feb 2023
Raiffeisenbank’s collaboration with Unblu demonstrates how strong customer service can empower banks to increase their product conversion rate. Read the case study for more.
unblu.com/en/resources/downl…
#digitalbanking #customerexperience #customerservice
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25 Jan 2023
When it comes to digital banking, trust is paramount. But how do you develop strong, personalized relationships when interactions take place remotely? Read more to discover how to boost confidence in your bank.
bit.ly/3XAajw9
#digitalbanking #customerexperience
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23 Jan 2023
Generational shifts, an increase in HNW women, and mainstream investors are shaking up the traditional wealth management context. What can firms do to stay on top? Read more.
bit.ly/3GThLeI
#wealthmanagement #digitaltransformation #clientexperience
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