Leading communications and technology provider to auto insurers, repairers, and dealerships throughout North America. Founded in 2009.
Joined May 2011
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210 Photos and videos
Jun 13
Congratulations to Artesia Ford on launching with UpdatePromise ๐
Excited to support the team as they continue building a more connected and transparent service experience ๐
#Ford #FixedOps #CustomerExperience #UpdatePromise
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Jun 12
Looks like even ChatGPT agrees ๐
Curious what it looks like in action? Book a demo and see for yourself: dealers.updatepromise.com/meโฆ
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Jun 10
As a Preferred Partner for Ford Video Check, UpdatePromise helps dealerships create more connected customer communication through video.
Learn more: dealers.updatepromise.com/reโฆ
Strong partnerships are built in moments like these ๐
This week, members of our team had the opportunity to spend time with the Toyota team in Texas focused on collaboration, shared goals, and continuing to raise the bar for the service experience.
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Video Check is becoming a bigger part of the service experience but implementation is only part of the equation.
If your dealership is evaluating Video Check or looking to strengthen results, weโd love to have you join us.
Register here:
events.teams.microsoft.com/eโฆ
May 23
Congratulations to the team at Fairway Ford ๐
Excited to support Fairway Ford as they continue building a more connected and transparent service experience for their customers.
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May 21
Join us live on May 27th for a walkthrough of the platform and see how dealers are creating a more connected, transparent, and convenient experience for both customers and service teams.
Register here: events.teams.microsoft.com/eโฆ
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May 18
The service lane has changed a lot over the last few years.
Weโll be walking through tools and workflows designed to help dealerships create a more connected customer experience while improving day to day operations in the service drive.
Register here:
events.teams.microsoft.com/eโฆ
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May 16
Here at UpdatePromise, weโre more than a team. Weโre a group that shows up for each other and for our partners.
Every day, our focus is on helping move the fixed ops industry forward and supporting the leaders who are driving it.
May 15
This is a live session, so bring your questions, scenarios, and challenges. We want this to be a real conversation, not just another webinar.
Register here: events.teams.microsoft.com/eโฆ
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May 13
What are OEMs actually seeing in fixed ops right now?
๐ฅ Watch the full panel here: youtube.com/watch?v=9zc1QHn1โฆ
A lot of valuable insight in this one for dealers looking to improve retention, modernize the service drive, and better meet todayโs customer expectations.
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May 11
Our AI Inspections panel from the Regional Fixed Ops Performance Forum is now live. ๐ฅ Watch the full panel here: lnkd.in/gCs-_rGq
If youโre looking to learn how dealers are using these technologies in real operations today, this panel is worth the watch.
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Dealers, OEM leaders, and industry partners came together in Orange County for the first Regional Fixed Ops Performance Forum.
A huge thank you to everyone who attended, spoke, partnered, and helped bring this event to life.
This is only the beginning.
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Congratulations to the team at Mastel Ford ๐ Now live and already building strong habits from day one.
Early look at performance:
๐ 100% VCI completion
๐ 100% MPI completion
๐ 100% MPI sent to customer
Grateful for the partnership.
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Apr 14
As Service Director at Claremont Toyota, Mike brings firsthand experience with how in-lane inspection technology is actually being used in the service drive today.
๐ Register Here: Register Here: cvent.me/rYklm1
#UpdatePromise #PerformanceForum #FixedOps #Automotive
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Apr 10
Parts is one of the most critical, and most overlooked, drivers of service performance.
Thatโs why this conversation matters.
Kaylee Felio is moderating the Dealer Parts Panel at The Regional Fixed Ops Performance Forum ๐
Register Here: cvent.me/rYklm1
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Apr 10
Join us live for a MONOGRAM Service Program overview powered by UpdatePromise and see how leading Lexus dealerships are creating a more connected, efficient service experience.
Register here:
events.teams.microsoft.com/eโฆ
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Dylan Rundl is joining the OEM panel ๐
Dylan brings insight into what OEMs are prioritizing right now, how those strategies are being executed in the field, and what it actually takes for dealers to keep up and perform.
๐ Register Here: cvent.me/rYklm1
The conversations shaping high performing service departments are not happening in slide decks.
They are happening between dealers who are in it every day and OEM leaders who see where the industry is going.
Register Here: cvent.me/rYklm1
Kenny Warren is joining the OEM panel ๐ฅ
๐ Tustin California | April 21
Register Here: cvent.me/rYklm1
#UpdatePromise #PerformanceForum #FixedOps #Automotive
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