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UserIQ is your one-stop-shop #customersuccess platform.
π @G2dotcom 2019 CS Category Leader
π @Appealie 2019 SaaS Customer Success Award Winner
π§ The Trifecta: Intelligence, Insights & Engagement
π― Centered on Customer Success
Find out how we do it: bit.ly/2C8Vtqv
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When does mundane #data transform into valuable reporting for your #customersuccess team?
When you can...
πͺ Make sense of it quickly
πͺ Make confident decisions with it
πͺ Easily share insights across your org
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Excited to announce the launch of our #customersuccess #analytics and #reporting solution.
Powered by BI and analytics exerts, Domo, Inc., we believe we have the most compelling analytics tool in the customer success market.
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@Domotalk
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Disparate data sources are the leading cause of headache among your leadership team. Trust us.
Better #data integration will give your organization:
π Enhanced Analytics
π Better Customer Experience
π Improved Collaboration
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On average, 80% of future profits comes from 20% of existing customers.
This means retention analysis is vital for #customersuccess teams.
Listen now: hubs.la/Q013scph0
This Thursday ...
Too many #CS leaders report "vanity metrics".
Sure, they look good, but are they providing real value and helping your organization make the most informed decisions?
Probably not.
Register here: hubs.la/Q012QyPf0
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Ways to identify your customer's personality archetypes:
π Learn to read the room
π
ββοΈ Don't make too many assumptions
Listen here for the full breakdown: hubs.la/Q012D4Tn0
#podcast #customersuccess #CX
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We're putting an end to data fatigue in 2022.
If your data is too messy, overwhelming or lacking actionable insight - we can help.
Join us next Thursday, January 27 at 2 pm ET to find out how.
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The time has finally arrived ...
We are dropping the first THREE episodes of our our brand new #podcast, As The World Churns, right now!
Listen here and wherever you get your podcasts: hubs.la/Q012nlsf0
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#Customersuccess teams need the ability to drill down on health score data for it to be actionable and impactful.
Found out how you can get to the "why" on customer data here: hubs.la/Q011CHz40
New year, new you? Nah - new year, new #CS platform evaluations!
This year you can't afford not to have a #customersuccess solution.
Download your CS solution buyer's guide here: hubs.la/Q011sCfg0
Did you forget to send your #CS friends a Xmas gift? Missed wishing them a happy new year?
Make it up to them with some recognition! Nominate your favorite #customersuccess professional here: hubs.la/Q011p66Z0
What are our five golden rules when it comes to #playbooks?
Take a look. And pay close attention to the last one.
For all things #CS playbooks π§ hubs.la/Q010RK0H0
How can you build a #customersuccess strategy that pushes users over that first obstacle?
Donβt have the answer just yet?
Thatβs OK β thatβs what weβre here for.
Learn how to create your user adoption strategy here: hubs.la/Q010yZ4Q0
#CS #useradoption #strategy
Does your #customersuccess team have proven plays to help you win the game?
Custom triggers, notifications, performance tracking, repeatable processes. All are possible with Plays from UserIQ!
Ready to play?
Learn more here: hubs.la/Q010kyrj0
Looking to stop the endless game of whack-a-mole?
Learn how to perform a #churn analysis on past accounts and learn from your customer data.
Read all about it! hubs.la/H0__Xdf0
#customersuccess #CS #CSM
Happy Thanksgiving from all of us at UserIQ.
Here's to hoping your day is filled with loved ones, delicious food, elastic waistbands and zero slack notifications.
#Thanksgiving #TurkeyDay #Holiday
"Knowingly surveying a customer that is not achieving their desired outcome or is otherwise unhappy is a recipe for disaster" - @lincolnmurphy
Check out our #NPS best practices: hubs.la/H0_sSqw0
#CS #customersuccess