Delivering high impact bespoke customer service workshops for service & tourism industries. A published travel writer and blogger

Joined July 2011
205 Photos and videos
Gill Heighington retweeted
Here we are with all of the amazing gold winners from last nights Dorset Tourism Awards 2023/24! 📷📷 #DorsetTA @DorsetTourAwds
2
8
260
Gill Heighington retweeted
Congratulations to the winners of the Dorset Tourism Awards @DorsetTourAwds! Eligible winners will be automatically forwarded to the @swtourismawards later this year as part of the #VEAwards2024!
3
3
405
Gill Heighington retweeted
Many congratulations to the winner of winners! 🏆 @DorsetMuseum #dorsetta
1
3
186
Government Policy for Travel, Tourism and Hospitality Education chng.it/HmdsVdFS via @UKChange

9
Gill Heighington retweeted
Good morning from Swanage! It's the first day of our 2023 season and 34070 'Manston' is slowly warming for the day ahead! It's also Open Weekend; come along and see behind the scenes in our signalboxes, Goods Shed and learn about how our railway runs. swanagerailway.co.uk
2
6
95
4,409
Gill Heighington retweeted
It’s competition time! Who wants to win this stunning 190 million year old ‘Oistoceras’ Ammonite from Charmouth? To be in with a chance, all you need to do is RETWEET this tweet and make sure you’re FOLLOWING ME… winner announced this Sunday! Good luck🤞 Details below 👇
45
551
322
Gill Heighington retweeted
🙏Thank you to all our Beautiful South Tourism Awards sponsors @GrandBrighton @qualitytourism @gobeyonk @MewsSystems @nfum_iow @nfum_newforest @nfumbournemouth @AnytimeBooking @TouchStay @SunflowerSocMed @Hoseasons #adacosmeticsUK Please share just 3 weeks left to enter 🏆
❔Run a brilliant #tourism #hospitality business in South East England @tourismseast? You have 20 days left to get your entries in to this years Beautiful South awards 🏆 beautifulsouthawards.co.uk ⭐FREE feedback and great PR opps. Good luck 🤞
2
2
Gill Heighington retweeted
1/2 #TheRiseandFallofLittleVoice is at @salisburyplay this week & you could see it for FREE! We're giving away 4 tickets to the show on 14th May plus a glass of fizz each 🍾 You'll see Little Voice, a role made famous by Jane Horrocks in the 1998 hit movie, come alive on stage
3
2
What a fabulous garden and NT cottage all to ourselves early morning and the evening @NTPowisCastle a wonderful location
Gill Heighington retweeted
I am delighted to once again be offering the full range of Welcome to Excellence workshops including Welcome Host Gold, Welcoming All Customers, Exceeding Visitors Expectations and Lead, Motivate and Succeed. Please get in touch for more information.
7
11
Gill Heighington retweeted
The Dorset Tourism Awards for 2022/2023 are now open 🎉 Learn tips on how to improve your entry at their free, one hour online workshops for tourism businesses this May, then simply complete your entry form online. @DorsetTourAwds #visitdorsetbiz #Dorset dorsettourismawards.org.uk/h…

1
Gill Heighington retweeted
We are just so excited after a gap of 2 years we are back @GrandBrighton 🤩for the Beautiful South Tourism Awards #BSTA21. Good luck 🤞 to all the finalists👇 beautifulsouthawards.co.uk/f… Thank you to our sponsors and supporters @tourismseast & @TouristNetwork who will be filming
3
8
Gill Heighington retweeted
1
6
11
Gill Heighington retweeted
In celebration of #EnglishTourismWeek22, our Handling Challenges course is only £40pp. If you need a little help with how to handle certain situations, this is the course for you. For more information or to book bit.ly/3L7yMTg #customerservicetraining
1
1
Gill Heighington retweeted
Replying to @MoleValleyDC
@MoleValleyDC has commissioned @tourismseast @WTExcellence initiative to provide Welcome Host Gold customer service training. The course covers how to deliver exceptional customer service. To book a place or ask any queries please email economicdevelopment@molevalley.gov.uk
3
1
Gill Heighington retweeted
Join us for our Welcome Host Gold course on the 24th and 28th March from 10am to 12.30pm. It’s a fun and interactive course so those participating can rehearse and prepare for situations they encounter in their front line roles To book your place bit.ly/3nj2J9m
2
1
Gill Heighington retweeted
Lead, Motivate and Succeed is a stimulating and inspiring one-day customer service management course that will empower managers and supervisors to get the most out of their team. Enter BLACKFRIDAY for your discount and book now: tourismsoutheast.com/product…
2
Gill Heighington retweeted
We're proud to be taking part in National Customer Service Week (4th to 8th October) #NCSW21 Next week we'll be looking at how customer service plays a vital role in the success of every business. We will also have some special offers for you- watch this space!
2
1