Xaleon provides engagement software that supports organisations in seamless and friction-free digital engagement and interaction with their customers.
Joined August 2017
- Tweets 34
- Following 38
- Followers 84
- Likes 11
2 Photos and videos
Xaleon retweeted
21 Jan 2021
@TeamViewer, announced its #Acquisition of @XaleonSoftware, an Austrian start-up and leading provider of #CustomerEngagement software. entpr.in/390UHek
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Xaleon retweeted
22 Jan 2021
🙌 Uniting forces: ITHM alumnus @XaleonSoftware (formerly Chatvisor) now is part of the @TeamViewer family. 🥳 Congrats Horst-Georg Fuchs (photo as participant in our 2020 #InsurTech Innovation Programme), Mathias Holzinger, Markus Wagner and team!
tech.eu/brief/from-partner-t…
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From partner to buyer: @TeamViewer picks up Austrian customer engagement software startup @XaleonSoftware (formerly known as Chatvisor)
Lean more >> tech.eu/brief/from-partner-t…
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Xaleon retweeted
19 Jan 2021
#Exit: DAX-Unternehmen kauft Linzer Startup @XaleonSoftware für zweistelligen Millionenbetrag.
derbrutkasten.com/xaleon-exi…
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19 Jan 2021
We start 2021 with some exciting news, we are now a part of the TeamViewer family!
19 Jan 2021
We are excited to welcome @XaleonSoftware, a leading provider of customer engagement software, to the TeamViewer Family!
Here you can read more about Xaleon and the acquisition ➡️ bit.ly/38TNSvd #CustomerEngagement #Acquisition
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18 Dec 2020
Merry Christmas and a happy New Year from the Xaleon Team. May your year be engaging and bright! * Frohe Weihnachten. Und wir wünschen Ihnen einen guten Rutsch ins neue Jahr!
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Xaleon retweeted
14 Sep 2020
Das bisher als Chatvisor bekannte Linzer Startup richtet seine Marke nach einem Rebranding komplett neu aus.
derbrutkasten.com/xaleon-cha…
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14 Sep 2020
We are delighted to announce that effective immediately, Chatvisor will now be known as Xaleon. #customerengagement
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25 Jun 2020
interactions with Co-Browsing see a much higher satisfaction rating that those interactions without visual tools.
According to a recent report by Forbes, Co-Browsing has much higher satisfaction rates than other modes of communications — close to 89.3%.
@contactcenters
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23 Jun 2020
Visual support has dramatic effects on KPIs. Improve your FCR rate, NPS, and Truck Rolls with Co-Browsing.
Read about Co-Browsing and phone communication in contact centers.
hubs.ly/H0rNY_-0
#customersupport #customerservice #contactcenters #callcenters
19 Jun 2020
In today’s competitive market, insurance companies strive to stand out and differentiate in order to keep up with customer expectations.
hubs.ly/H0rxK2x0
#insurancecompany #insurances #contactcenters #customersupport #customerservice #sales #callcenters
18 Jun 2020
Learn about all the Co-Browsing types and what they are used for in this blog post.
hubs.ly/H0rxJjG0
#contactcenters #cobrowsing #customersupport #customerservice #customerexperience #callcenters #customers #technology
17 Jun 2020
Co-Browsing has proved to be an excellent tool to accelerate handling time and provide a first call resolution. Let’s see what implementing Co-Browsing technology can do for your business.
hubs.ly/H0rxQvx0
#contactcenters #customersupport #customerexperience #callcenter
12 Jun 2020
From banks to insurances, industries across the globe are upgrading their contact center workflows and figuring out new and improved ways to sales and customer support.
hubs.ly/H0rcCFt0
#customersupport #contactcenters #callcenters #customerservice #customerexperience
10 Jun 2020
The Coronavirus pandemic has caused banks around the world to undergo a massive digital transformation.
Read this content piece to understand the value of Co-Browsing in banks today.
hubs.ly/H0rd2ns0
#cobrowsing #contactcenters #callcenters #customersupport #banks
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9 Jun 2020
In this post, we will define Co-Browsing, show a few examples of how it is used in business today, and discuss the security and reliability of Co-Browsing.
hubs.ly/H0rd2jJ0
#cobrowsing #contactcenters #callcenters #customersupport #customerservice #customerexperience
5 Jun 2020
With Co-Browsing and live chat combined, support agents can respond directly, solving whatever problem the customer may have.
Read about the benefits of combining co-browsing with video chat.
hubs.ly/H0r5Zfg0
#contactcenters #customersupport #customerservice
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4 Jun 2020
Identifying your weaknesses as a contact center and providing the appropriate changes can tremendously improve the quality of your customer support and drive loyalty towards your brand.
hubs.ly/H0r61c80
#contactcenters #customerservice #customersupport #customers
29 May 2020
Simplicity and security make Co-Browsing an effective tool for customer service. Learn more about why companies are using Co-Browsing as a part of their customer service in this blog post. #cobrowsing #customerservice #customersupport #screensharing
hubs.ly/H0qQxN-0
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28 May 2020
Co-Browsing makes the live chat an incredible tool to reach and assist customers. Learn about the benefits of adding Co-Browsing to live chat in this blog post. #cobrowsing #customerservice #contactcenters #customersupport
hubs.ly/H0qQx7g0
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