This guy has exposed a trick of IndiGo Airlines.
He had a flight to Pune at 6:00 AM. He reached the airport on time, but his web check-in wasn't working.
At the counter, he was told that web check-in had to be completed at least 24 hours before departure.
By then, the flight was full.
Now his question is: if the number of tickets sold is equal to the number of seats available on the flight, how did someone else get his seat?
Are airlines selling more tickets than the number of seats available?
His second question is: if someone books a ticket just 4тАУ5 hours before departure due to an emergency, how can they possibly complete web check-in 24 hours in advance?
Airlines can easily say they'll move passengers to another flight, but the passenger is the one who suffers тАФ through lost time, mental stress, missed commitments, and urgent meetings.