ALT What is a hostile political environment? WHERE THE LEADER OF THE OPPOSITION STUMBLES ON A PHRASE, THE HOUSE JEERS AND THE PRIME MINISTER IMPLIES THE MOMENT OF DISFLUENCY WAS PROOF THAT HIS OPPONENT WAS “NOT FIT TO BE LEADER”

ALT Quote from Paul O'Meara, a person who stammers. “As a stammerer, when I use the telephone and am greeted with an automated service, I'm filled with dread and panic, and, minus the lack of any personal interaction, there is simply no way for me to navigate it. "All stammerers are different – some may have particular sounds or letters that are difficult to say, and that one word that's required could be the hardest thing for them to say. "So having the potential to reach a real person by physically pressing a key, rather than speaking the preferred option, is essential.”