CEO @ ForIT.io | Fractional CIO @ Connect Airlines & Pivot Airlines
Joined December 2016
- Tweets 5,932
- Following 2,403
- Followers 2,165
- Likes 22,698
547 Photos and videos
Feb 21
Flight in 4 hours. @AmericanAir overwrote my @AlaskaAir Mileage Plan number with an AAdvantage number — no consent, no notification. I'm Alaska Titanium. Now showing zero status.
This isn't a glitch. This is unauthorized modification of a customer's loyalty account. @DOT_OST @ABORDENFORSEN is this compliant with consumer protection regs?
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2 Dec 2025
Proud of this one, one of the first primarily #AI written approved!
#MEL #AviationNews #aviation
forit.io/blog/project-moonsh…
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11 Sep 2025
@MarriottBonvoy this was the motivation I needed to shop around for a titanium status match. If this is the level of marketing you’re at now
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27 Sep 2024
2 weeks into waiting for a status match (the longest taken by any us airline) @AlaskaAir and I’m about ready to quit. This pic about sums it up: we’ll disconnect you in 3 min but make you wait for 8 hr.
How is this company in business? @Delta I’m sorry for even considering #fail #customerservice #complaint
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13 Sep 2024
Does anyone find it ironic #apple dropped an #ai commercial while the broke it in their current #beta?
How is this not false advertising?
youtu.be/TPe8revsg3k?si=RuDd…
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3 Aug 2024
Travel @Delta on your #honeymoon they said. Dual #diamond couple. It’s about time the #airline industry incorporates #AI in group optimization. #CustomerExperience #Paris2024 #Loyalty #traveling
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Benjamin Thomas retweeted
15 Feb 2024
we'd like to show you what sora can do, please reply with captions for videos you'd like to see and we'll start making some!
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27 Jan 2024
@Flighty I’ve reached out to your team multiple times via email to no response. I have tech issues and separately want to talk about a potential #partnership. I think your #CRM is filtering out emails!
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3 Feb 2024
@Flighty apparently you’re also ignoring me on x…what is a paying customer supposed to do when they don’t get a response??
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18 Jan 2024
@todoist what’s the best way to get a hold of the API/business support team? As a potential business client the front door hasn’t been the clearest!
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18 Jan 2024
@chartrdaily demoing the incredible clash of two #titans. We need to keep their sizes under control!
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21 Dec 2023
@chartrdaily I loved this! Really put in perspective the explosive growth of #AI
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18 Dec 2023
@EversourceMA me and the residents of my street are totally trapped in due to downed trees and cables. Have called in and conveyed the emergency but still no one has responded after HOURS. Please follow up ASAP. The winds have subsided, there is 0 reason for there not to be working on this. What do we pay you for?
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18 Dec 2023
@EversourceMA it’s crazy that there is STILL no one working this. There are contractors trapped. Residents trapped. Your prioritization is unacceptable and the fact you haven’t responded to this is insane.
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29 Nov 2023
@speedify how do I disable this horrendous marketing. No company has ever made me want to cancel as much.
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1 Jun 2023
@AmericanAir why does your status challenge process take 7x as long as Delta’s took? I just paid 12k additional miles to push back a flight to give your team another day. Not off to the best start 😢 #missdelta
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3 Jun 2023
What’s the point of even asking this @AmericanAir if you don’t consider it? I can’t describe how frustrated I am over this whole thing. A MasterClass in expectations mismanagement.
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9 May 2023
The ultimate game of cat and mouse, #EU warns apple on limiting charging speed.
#Tech
#Technology
buff.ly/3AZPPTW
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8 May 2023
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