I wouldn't have guessed this a few months ago, but it seems very possible that you might actually end up with agents that just use repurposed software that was originally built for humans. For example, we're investing a lot in making our AI chatbot better (shoutout Kodif), and we will continue to do so, but I'm also now wondering if we might get to a point where we just plug in agents that we assign credentials to so they can operate inside of our Gorgias instance? (Or vice versa)
I'm still very bullish on CLI and API powered architectures, but Browser/Computer-Use AI is getting so much better, and tools like
@TaskletAI and
@heyclicky are moving so fast, that I wouldn't be surprised if this motion ends up winning out in certain niches.
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