We’re a service design consultancy. We work with organizations and people to create a more human world, one experience at a time.

Joined November 2009
571 Photos and videos
25 Nov 2024
The Designership program is open to applications! For full details and to apply, visit: hubs.li/Q02ZlmKn0 We're incredibly excited to welcome a new cohort of Bridgers to the team this spring!
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It's not too late to register for our final Designership Info Session tonight at 6 PM ET! Join the session to hear from past Designership participants on their experience with the program & for an opportunity to hear from leadership at Bridgeable. hubs.li/Q02WYZHs0
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22 Oct 2024
Interested in applying for Designership? Join one of our upcoming Info Sessions! You'll get a chance to hear from leadership at Bridgeable and past Designership participants on their experience! If you're interested, we strongly encourage you to attend! hubs.li/Q02Vhpg10
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Our leading service design internship program where we partner with organizations to work on important initiatives and invite people from diverse backgrounds to join our team is back! Want to learn more about Designership? Join a Virtual Info Session: hubs.li/Q02S0ks40
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Here's how to differentiate #pharmaceuticals in an increasingly competitive market through effective patient communications. Learn how to find the simplification sweet spot at: hubs.li/Q02Kgvs30
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18 Jul 2024
We are thrilled to announce that Bridgeable has recently undergone a successful management buyout. Katie McCormack and Mark Rose are now at the helm as Partners and Co-Owners after providing strategic leadership as VPs. Learn more: hubs.li/Q02GZY3v0
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26 Jun 2024
Capture the patient experience with our Experience Mapping Toolkit. This toolkit offers the tools for a deeper, more holistic understanding of the experience of living with disease states through a medical, physical, emotional, and mental lens. hubs.li/Q02DpQPy0

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29 May 2024
Digital product development is complex. Organizations often overlook the experience around their products and the ecosystems they exist in. Here’s how service design can craft meaningful customer experiences & help digital products deliver more value. hubs.li/Q02yPW0M0
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14 May 2024
Cultural adaptation goes beyond direct translation by aiming to elicit the same understanding as the original content. Cultural adaptation achieves this effect by making culturally informed modifications to words, concepts, imagery, and design. hubs.li/Q02wQnbP0
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May is #MentalHealthAwarenessMonth & we’re in a moment of opportunity to design #mentalhealth systems with the communities that these services have not traditionally been designed for. Here's how #servicedesign can make a difference.
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16 Apr 2024
More than 28 million people may find your patient resources incomprehensible, here's why. Cultural adaptation can be complex, but service design can help.
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11 Apr 2024
In order for design to have an impact, it often involves modifying behaviour. Learn about Bridgeable’s approach to harnessing behavioural economics to design better products and services that nudge user behaviour: hubs.li/Q02sBzF70

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20 Mar 2024
Colour choices in design can unintentionally exclude users with color blindness. Service design goes beyond visual elements with thoughtful planning and execution to bridge the accessibility gap for users with color blindness.
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27 Feb 2024
Try out JarGONE, a fun way to make more human-centered communications. Whether you want to kick the corporate jargon or get everyone “up to speed”, JarGONE can help. Just print and cut to get playing! See the game and get a free copy: hubs.li/Q02mpH1Z0

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Bridgeable retweeted
Check out this case study 'Transforming the US Health System: A toolkit for designing a new era of Alzheimer’s care' 🏥 by Bridgeable, Canada. 🔗Visit the LINK BELOW to read now: service-design-network.org/c… #ServiceDesign #DesignThinking #USHealthSystem #Alzheimer
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15 Feb 2024
Last year, we supported a Canadian health authority in modernizing clinical trial delivery & improving healthcare access. Learn how we helped Horizon understand the current state of decentralized clinical trials and how this work enables future efforts. hubs.li/Q02lbvGD0

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Bridgeable retweeted
✨Emotional Journey Map✨ Read our definition in the visuals above (below). Learn more on the SDN Website here: service-design-network.org/s… 💬 Leave a comment, and let us know what you think! #sdnglossary #emotionaljourneymap #designthinking
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Digital product development is complex. Organizations often overlook the experience around their products and the ecosystems they exist in. Here’s how service design can craft meaningful customer experiences & help digital products deliver more value. hubs.li/Q02k9mcY0
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29 Jan 2024
Bridgeable is thrilled to have contributed to @phactMI's effort in identifying Trends in Medical Information, we're excited to have helped in shaping and bringing clarity to the fast moving world of Medical Information. hubs.li/Q02h_Mhj0

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