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ChatIQ @chat_iq

ChatIQ - AI-powered omnichannel customer support platform for your business.

Joined September 2021
  • Tweets 73
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  • Followers 130
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ChatIQ@chat_iq
28 Nov 2022
Delays are among the most common causes of customer complaints. One highly effective solution for delays is to use an #OmnichannelCustomerSupport service. With ChatIQ, you can also integrate an AI-powered Chatbot to answer the most frequently asked questions within seconds.
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ChatIQ@chat_iq
25 Nov 2022
In 2022, the advantages of an #omnichannelexperience are more obvious than ever before. Customers are increasingly online, requiring more digital channels to connect with the companies.
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ChatIQ@chat_iq
25 Nov 2022
We have highlighted a couple of cases to understand when you need an omnichannel customer service strategy. 1) When you want to authenticate customers for security reasons 2) When you don’t want third-party platforms eavesdropping on the conversation
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ChatIQ@chat_iq
25 Nov 2022
3) When you want to move the conversation to the channel that provides a better user experience Learn more about how ChatIQ can assist you in using an omnichannel strategy on our website: chatiq.net/
ChatIQ@chat_iq
22 Nov 2022
Chatbots are here to change the game. For customers, #chatbots mean faster replies, better customer service, easier sales flow, and a more personal connection with the companies they purchase from.
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ChatIQ@chat_iq
22 Nov 2022
🔵 Banking Industry A chatbot is available 24/7, and with a 99% uptime, there’s no need only to work #bankers hours anymore.
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ChatIQ@chat_iq
22 Nov 2022
🔵 Foodtech Industries “Where is my order”, “I received an incorrect product”, “My payment didn’t go through”, etc. are answered within a couple of seconds. Contact us and start creating more personal connections with your customers now: chatiq.net/
ChatIQ@chat_iq
15 Nov 2022
5 key reasons to use @chat_iq 👇 Built for companies, enterprises and startups, @chat_iq helps you to communicate with your customers at any time and deliver personalized support across all communication channels. Thread below🧵
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ChatIQ@chat_iq
15 Nov 2022
Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen.
ChatIQ@chat_iq
15 Nov 2022
Continuous development and support We've been developing and improving the platform every single day. Responsive applications in different devices Mobile apps that make it possible for customer support agents to handle customer enquiries right from their mobile phones.
ChatIQ@chat_iq
15 Nov 2022
Designed to be modern We are focused on building the best customer experience and our renewed design supports various features with a high-level user experience. AI-Powered We will help you to automate your company customer support service using our AI-powered chatbots.
ChatIQ@chat_iq
10 Nov 2022
What do you use chatbots for?   A) Getting a quick answer  B) Resolving a complaint  C) Making a reservation  Leave your answers below👇🏻
ChatIQ@chat_iq
7 Nov 2022
Companies frequently assume they know what their customers care about. The result is that #customercare often settles on standard approaches to resolving issues that aren’t based on actual customer needs. Generally, #customerexpectations fall into 3 categories. Thread below🧵
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ChatIQ@chat_iq
7 Nov 2022
2/3 - Interaction and care, consisting of comprehensive competence, personal attention, empathy, and simplicity and clarity. All of the factors mentioned above are important, however, not all of them contribute equally to overall experience.
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ChatIQ@chat_iq
7 Nov 2022
3/3 In order for you to understand what your customers want you should gather direct, up-to-date feedback. Contact us now to provide excellent #customersupport service at all stages of customer journey: chatiq.net/ #omnichannelsupport #omnichannelservice
ChatIQ@chat_iq
27 Oct 2022
What do you think, what really matters to customers? A) Speed and flexibility B) Reliability and transparency C) Interaction and care Leave your answers below👇🏻
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ChatIQ@chat_iq
24 Oct 2022
Did you know that #chatbots can help companies automate not only #customerservice, but also help in the pre-sales and post-sales support. Thread below🧵
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ChatIQ@chat_iq
24 Oct 2022
1/2 In the pre-sales process Chatbots can help with -Sales promotions -Product suggestions -Prompts to add items to cart -Prompts to checkout -Add-on suggestions
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ChatIQ@chat_iq
24 Oct 2022
2/2 After closing a sale with a customer Chatbots can -Gather feedback -Ask for reviews -Provide shipping updates -Provide product info and tips -Suggest complimentary items Provide an interactive experience for users and build long-term trust.Deploy our AI-powered chatbots now.
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