Don't let the brightness of first-order benefits blind you from seeing the second- or third-order consequences.

This is pretty cool! Standard: Measuring the health of your software. Standout: Measuring the health of your humans.

We’ve spent years improving incident management with better tooling, automation, and now AI. All of that matters. But it’s not the thing that determines maturity. As @chrisinchcom explains in his latest blog post: at the end of every alert is a human making decisions under pressure. If your process burns them out, concentrates knowledge in a few heroes, or skips learning once the fire is out, the system isn’t resilient… it’s fragile. Sustainable ops cultures are built by investing in people as deliberately as we invest in technology. Tools scale response. Humans determine resilience.

You can start making improvements to your incident management process today. I share a few tips with @rootlyhq .

Is Martin Short the hardest working man in show business? It’s a debate for the ages. But we really hope the answer is yes, because we put him in our commercial about how your money should work hard.

ICYMI, our Cash account now earns a minimum of 4% interest while giving you all the flexibility you need from a chequing account. And you earn 1% back on eligible purchases, too. If you're still getting 0.0% interest on your chequing account, it might be time to switch.

Birds tweet, right? What do Xs do?

Hey @citywaterloo and @DorothyMcCabe Isn't the 21 century time we drop silly rules about grass length and not let it be someone's job to go around the city and use the measuring tape on it? Don't we want bio-diversity and fight for the climate?

I use @SlackHQ Huddles for daily standups. Every day: - Launch the Huddle from our team channel - Pop out the Huddle window from Slack - Move the window to my other display - Maximize the window - Enable my camera A mere 6 clicks later, and I'm ready. Please make this easier.

OK HERE WE GO: I’m looking for my next web dev role 🎉✨ The essentials: - 3 years of exp - GraphQL and Rails pro - previously: Shopify - looking for: fully remote fullstack role - career goals: leadership and educator please share with your networks, and my DMs are open 🙏🏻💕

Learning Spanish for 300 days.

What companies have been great at creating a "hybrid" work environment? What is working well?

Amazon has a bunch of baby diapers in their Mother's Day gift recommendations and I'm trying real hard to envision a mom who would be delighted to receive that as a gift.

In our data at @YMCAWorkWell, feeling unappreciated is one of the biggest reasons why people are leaving their jobs. If you're looking to build a culture of appreciation at work, dropping the mindset of "why would I thank someone for doing their job?" is a great place to start.

To my Shopify friends. 💚

Time flies like the wind. Fruit flies like the banana. #MyTwitterAnniversary

Help!? I’m looking for a dev who wants to program with me and help with a fun but stealth project? Wanted: Fearless full-stack developer, react-native, not afraid of any code base - must know front-end, back-end, type at least 120 chars / min, and have a sense of humour. DM me.