informa tech ~ OMDIA ~ chief analyst ~ enterprise. #B2B, #5G, #6G, #DX & general #angst. My views, not my employer's (@omdiahq)

Joined August 2008
191 Photos and videos
Hey @BandQ here's the lake of paint left on Kenerne Drive EN5 after your careful delivery. We have it on live video too. Great Community spirit eh?
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Having shared pix of huge paint mess on my street @BandQ responds: did this happen in store? Customer service run by #AI or morons.
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Is it ok to take a family's food money - then not deliver it? @IcelandFoods thinks so. Over 24hrs and no answer via phone / DM / email. #fail Order #260541523
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Impressed: @Cisco's Liz Centoni is such a boss. Smart, articulate, convincing. Like to think she's in line 4 the top job #CiscoLive
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Full stack observability is powerful but scary. I'm happy @Cisco also talks abt ability to simplify #digital worlds #ciscolive
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Enterprises are living on the #edge - and thriving. That's not speculation, it's fact: Over 600 real edge investors said so during my investigation for the 2023 Edge Advantage Report with @GlobalNTT @intel
Have you booked your diaries for June 6th? Join us together with @Intel and @OmdiaHQ as we explore key themes to aid businesses in unlocking the full potential of the #edge. 👉 Don't miss out, sign-up to attend: bit.ly/43pZ77X #EdgeReport
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Injecting commercial reality into #6G's touchy feely narrative can't come too soon! This was a fabulous project to work on - tx @InterDigitalCom and the fab crew @cmuhcii!
#InterDigital and @Omdia released a joint study drawing on experiments by students at @CMUHCII and highlighting the need for a new quality of "personal” experience #QoPE metrics to measure the success of #6G-enabled services. Read more here: ir.interdigital.com/news-eve…
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It's a rough ask to give a speech in the round but @Cisco EMEA chief Wendy Mars doing a sterling job #ciscolive
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Didn't realise I'd have to dust off 'irrational exuberance' from my annals of #telecom history, tx @disruptivedean #NetworkX
Replying to @disruptivedean
Great line from @cmendler “I worry when I hear the words ‘build it and they will come’” Panel on SPs in 2030 Also has CEO of Orange towerco spinout Totem on the panel, moderated by @tagakarim Lots of talk on infracos About 8yrs ago I called them “Under The Floor” players
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Supermarkets like @IcelandFoods claim #digital leadership. But humans decide if #CX is good or bad. Today: #FAIL! They deliver someone else's shop to me. Local store mgr rude doesn't thank me for taking 45mins of my day to fix their error. Hope Mr Petrou gets his family's food!
Replying to @IcelandFoods
@IcelandFoods Major error: You've delivered someone else's shopping to me! Order no. 244627059 (and delivery time wrong too)! Now 20 minutes on hold with your customer service in MY business day to fix YOUR PROBLEM.
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@IcelandFoods And now your Barnet store manager can't be bothered to THANK ME for trying to fix YOUR ERROR! This is customer service?? #fail Order no. 244627059 #dontshopaticeland #icelandstaffrudeungrateful
I have a choice in how I spend my workday. Not with anyone espousing such a narrow view of the world and their role in it (cf previous tweet). Sad, sad times #telecom #analystlife
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Reading someone's briefing agenda: "A bold ambition: to be the No. 1 provider of secure multi-cloud connectivity in the world." Anyone else see what's dreadfully wrong w/ this? #telecom #analystlife
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Camille Mendler retweeted
Great Day 1 of our Industry Conference & Exhibition (IC&E) 2022 in Paris! Today was all about "Mastering the Route to Disaggregation" and "The Road to 6G". Renowned moderators guided us through the expert panels of this content rich day. Here are some more impressions. #ngmnice22
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A quiet crowd on the Eurostar back to London tonight. Pubs and bars empty. The mourning has only just begun. #RIP #HMQueenElizabeth
'Stoopid' antennas could also appeal to a wider enterprise audience seeking more self determination - not just #telecom operators (although they are to the main audience here at #ngmnice22)
This is 1&1's architecture for its Open RAN. 24 regional datacentres for CU, 500 edge DCs for DU with 10km distance between sites. Joachim Gross, chief architect says it is deploying "stupid antennas", with all intelligence at edge site. #ngmnice22
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