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Cresta @cresta
Joined September 2019
  • Tweets 1,354
  • Following 74
  • Followers 1,397
681 Photos and videos
Cresta was in Amsterdam this week for @forrester CX Summit EMEA 2026 🇳🇱 We hosted a fireside chat alongside @MVFGlobal focused on what it takes to roll out real-time AI in a live contact centre. Thank you to everyone who stopped by to connect with our team!
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Cresta@cresta
Jun 12
Could not have asked for a better turnout at #TorontoTechWeek and #NYTechWeek 🎉 From exploring Agentic Engineering in Toronto to hosting our Forward Deployed Social in NYC, Team Cresta had a blast connecting with so many fellow builders passionate about production-grade AI.
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Cresta@cresta
Jun 11
Introducing Cresta Conductor: The agent for developing AI agents. Conductor is a developer-native, natural-language agent builder that helps technical teams turn real business context into better agent design, faster implementation, and optimization: cresta.com/blog/cresta-condu…
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Cresta@cresta
Jun 10
#CCWVegas is around the corner 🥂 Stop by Booth 538 and ask the Cresta team for the secret code to our exclusive Cresta x TELUS Digital Speakeasy. Food, drinks, and some fun surprises await 👀 See you there! #CCW
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What a fantastic time at Cresta's first-ever International Partner Day! 🌍 Together with our partners, we explored the current state of the AI market, Cresta's unique perspective on where the industry is headed, and a hands-on product workshop. Thanks to all who joined us!
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Making AI agents look great in a demo is easy. Building ones businesses trust in the real world is the challenge. @SteveNouri, global AI leader and Founder of GenAI Works, is joining us for a fireside chat on deploying enterprise-ready AI agents in CX 🎟️ na2.hubs.ly/H05VcMD0
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👋 Meet Morgan. They've done this before. And it shows. Built from real healthcare data, Morgan is a Cresta Synthetic Customer helping businesses stay one step ahead of the customers who know the system better than they ever wanted to 🔗 cresta.com/synthetic-custome…
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🚨 AI Agent Testing 2.0 is here! Built to make rigorous, ongoing testing practical at enterprise scale. ✅ A clear standard for agent behavior ✅ Evaluators aligned to human judgment ✅ Comprehensive coverage, with less manual effort Learn more: cresta.com/blog/introducing-…
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👋 Meet Jordan. Something is wrong. They Googled it. Now everything feels worse. Jordan is a Cresta Synthetic Customer built from real customer behavior. Is your team ready for them? 🔗 cresta.com/synthetic-custome…
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👋 Meet Robin. They have a version of events, and they’re sticking to it. Built from real insurance conversation data, Robin is a Cresta Synthetic Customer designed to test AI agents, train human teams, and surface customer behavior patterns 🔗 cresta.com/synthetic-custome…
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AI is redesigning CX work, not eliminating it. Cresta surveyed 300 CX leaders and found 76% of conversations involve both humans and AI, and 95% say AI is creating new career opportunities. The hybrid workforce model is here ✅ Get the full report: cresta.com/report/cx-workfor…
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After hitting $100M in ARR, our CEO @ping_wu sat down with @dougleone & @carl_eschenbach to discuss the power of customer experience AI for enterprises. Give it a watch ⬇️
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Cresta@cresta
May 29
👋 Meet Alex. He’s read your entire T&Cs, and he has 17 questions. He’s not real, but customers like him are. Alex is a Cresta Synthetic Customer, built from real airline conversation data to help enterprises know exactly how to handle calls like this 🔗 cresta.com/synthetic-custome…
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Cresta@cresta
May 28
👋 Meet Synthetic Customers: realistic, representative customer personas created directly from your conversation data. ✅ Validate AI agents ✅ Train human agents ✅ Surface deep insights on customer behavior More info: cresta.com/synthetic-custome…
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Cresta@cresta
May 27
CCW, get ready 😎 We’re excited to be back in Las Vegas for #CCW2026 from June 22–25! Visit us at Booth 538 and step inside the future of CX with live demos of Cresta AI Agents. Get more info on everything we have planned for #CCW here: cresta.com/event/ccw-las-veg…
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Cresta@cresta
May 21
Every voice integration comes down to 3 pillars: 🎙️ Audio transport 📡 Metadata exchange 🔄 Lifecycle management We're breaking down how to solve for all 3 in our latest blog 👇 cresta.com/blog/the-three-pi…
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Cresta@cresta
May 21
#CCW UK Summit did not disappoint 🇬🇧🔥 It was a great few days connecting with CX leaders as Cresta joined as Gold Partner this year. We hosted a keynote on AI agents, an executive dinner, and had some insightful conversations at our booth!
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Cresta@cresta
May 19
From disruption recovery to loyalty growth and upsell, AI agents are redefining CX in travel and hospitality. Our latest eBook breaks down high-impact use cases across: ✈️ Airlines 🏨 Hotels and lodging 🛳 Cruise lines and timeshares Download it here ➡️ cresta.com/ebooks/ai-agent-u…
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Cresta@cresta
May 18
The best AI platforms don't just keep up with your business, they grow with it. That's what @AquaFinanceInc got from partnering with Cresta 🚀 This is what true transformation partner looks like ✅ na2.hubs.ly/H04-8kj0
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Cresta@cresta
May 15
Team Cresta had a blast at Contact Centre Symposium this week, as we continue to grow our momentum across APAC 🌏 We also wrapped up the event by bringing together customers and partners from across the region for dinner and great conversation!
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