First time it happened it was the day after it came out, so NatWest said they'd not do anything
Second time they said they'd cancel it and refund (didn't happen)
Third time, today, I've been hung up on twice and spent 40 mins calling.
DM sent. But this isn't good.
Hi Tim, this certainly sounds like a concerning situation, so I'd really like to check this out for you to see what has happened so far. Please feel free to DM with more information along with your full name, sort code and postcode. Rois
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