Most people can't actually explain what AI is to a friend/coworker.
Take a page from Dr. Seuss (trust me) & you'll be set.
When someone asks me "how does ChatGPT actually work?" I used to reach for words like "pre-training," "back propagation" and "transformers." And I'd watch their eyes glaze over (understandably) in real time.
So now I just say this:
If I say the words, "the cat in the ___," what comes next?
Your brain automatically fills in "hat," right? Mazel tov, you're an LLM.
An LLM is a machine that has read basically the entire internet, and all it does is predict the next word.
Over and over. "The cat in the" → "hat." Then it looks at "the cat in the hat," predicts the next word, and the next one, and the next one.
It's not thinking. It's not reasoning the way you do. It's the most powerful autocomplete ever built, so good at guessing the next word that the sentences it strings together can write your email, debug your code, or explain quantum physics.
That one reframe does two things for your team:
1) It kills the fear. "AI is coming for my job and I don't even understand it" turns into "oh… it's fancy autocomplete." Way less scary. Way more usable.
It builds the right instincts. Once people get that AI is just predicting the most likely next word, they suddenly understand why it makes things up (it's guessing), why specific prompts get better answers (you're shaping the guess), and why it sounds so confident even when it's wrong (it's always just predicting).
2) You don't need your colleagues to understand the math. You need them to understand "the cat in the ___." There's no downside to going down the rabbit hole & understanding AI at a mathematical/technical level, but it's not necessary if a professional simply wants to understand it well enough to work well enough with it.
Steal the analogy. It's the fastest way I know to take someone from "AI scares me" to "ok, I get it."