To our customers (both future and current):
I have always believed that in order to change something, you have to be willing to have a tough conversation. Weāve done that as a company since we launched in 2017 because we know progress requires honesty before it provides hope.
Our latest ad, which will air at the big game next weekend, is meant to provoke a long overdue tough conversation. Itās meant to recognize that you deserve better. No one should be satisfied with a system that requires you to get sick before youāre allowed to get healthy.
This isnāt about advertising any one specific treatment. This is about speaking directly to you about the future we know all Americans deserve, whether you live in a rural community, a big city, or somewhere in between. This is about being a loud, unapologetic advocate for what we know care can and should look like for everyone in this country: affordable, proactive, and built to empower the individual.
In order for health outcomes in the US to really improve, we have to stop gatekeeping innovative, proactive tools and care. Real, lasting health requires having access to transparent information *and* innovation that can help prevent - not just treat - disease.
Meaningful change requires two things: the conviction to reimagine a better way and the stamina to make it a reality. My promise to all of you is that Iāll make sure Hims & Hers always has both.
Letās close the health gap.