Director British Council, East & NE India. Education, culture, creative economy, tennis, cricket, books, films. Views are my own. Retweets ≠ endorsements.
The unique aroma of Nagaland is calling - and yes, it’s the COFFEE.
Grown in our mist-covered green mountains, nurtured by hardworking farmers, and brewed with pride by passionate baristas, Nagaland coffee is steadily earning its place among India’s finest.
Come smell our coffee. 😉☕
It is yet another of the many reasons why a visit to the Land of Festivals deserves a place on your bucket list. From breathtaking landscapes and rich cultures to warm hospitality and unforgettable flavours, Nagaland is an experience waiting to be discovered.
Absolutely shocking racist abuse from @airindia checkin staff ("Supervisor", with no name tag or lanyard between #10 & #11 at terminal 2C, young white man with goatee) at @pariscdgairport. #AI143#checkin#incident
Adding that @airindia staff #SamerKhouri was outstanding in his empathy & attempt to resolve the issue.
There are structural #customerservice & handling issues that lie much deeper that is specfic to @ParisAeroport that @airindia needs to address urgently. No passenger abuse!
Requesting @DGCAIndia & all airlines in India to prohibit the use of speaker devices on board. It's v stressful to listen to a cacophony of devices on speakers, without headsets. And interferes with cabin announcements esp if there's an emergency.
@airindia@IndiGo6E@AkasaAir
It's a telling testament to how poor behaviours & commitment run rife - & roughshod on consumers - in India.
I tried renewing an insurance policy. Compared prices and riders across various.
I almost went with @ACKOIndia but didn't at the last minute.
Went with @heydigit
Now @ACKOIndia is flooding me with calls & @heydigit has not even shared the insurance document, though its website & app makes fulsome promises of insurance renewals being completed instantly.
Shame on @heydigit for letting down clients after snagging them. Change this culture.
Another shoutout to @airindia for its superb service, this time #LHR to #CCU. There's been a huge improvement in the on board services. What really impressed this time was #servicerecovery after my LHR-DEL #AI2018 was delayed slightly & I missed a tight connection to Cal.
I was booked automatically to a later flight, this connection was a bit too late. However, there was excellent on ground support from @airindia Delhi who rebooked me on an earlier flight without hassle.
Not the old #AirIndia I knew.
Well done @TataCompanies 👏🏼👏🏼👏🏼
Deeply saddened by the passing of #LordSwarajPaul in London earlier today. It marks the end of an epic chapter in India-UK relations across business, politics and culture, and great loss for #LivingBridge connections.
telegraphindia.com/amp/busin…
Had the great fortune of interacting with him many times in my career with @inBritish, even as recently as March this year.
He unfailingly recalled my name and spoke very fondly of Kolkata, a city that had a special place in his large heart.
@UKinKolkata@UKinIndia
Nominations for the 2026 Commonwealth Youth Awards 🏆 are now open!
These awards honour young leaders aged 15-29 who are driving positive impact in their communities through projects that support the Sustainable Development Goals. #CYA2026
ALT Nominations for the 2026 Commonwealth Youth Awards are now open!