New blog alert: we're now sharing our new ideas as much as possible!
We had a recent realisation inside Intercom. We’re having the most amazing conversations inside our four walls about building a cutting edge, valuable customer focused AI product, but if you didn’t work here, you’d never know.
We’re learning a lot fast, and we think we can help others learn too. So we’re doing a few new things:
1 We’ve launched a *new blog*, where we’ll share some of the latest ideas we have. Link in the comments!
2 We’ve started *building in public* more, sharing early demos of things we’re working on. We’ve shared 3 so far, and you can expect at least 1 a week going forward.
3 We’re also about to launch a dedicated technical AI blog, where our AI team will go deep on the experiments they are running, and what we’re learning.
Our goal with these is to hopefully help you learn from what we're doing, get you thinking, and also to start some discussions so we can learn also.
We've more to come, watch this space. Link in the comments to the blog where you can also watch our demo videos :)