GUESS WHAT!?
@usesav have now demonstrated to me why they have such a horrific reputation in the community.
I reported payment issues on June 6th with Sav V2 (which was the only way I could restore a domain).
I tried numerous times to renew with lots of different cards.
By June 9th they still had not resolved the issue despite numerous tickets and back and forths so I explicitly said in the ticket chat "Too much time has passed and I no longer need it."
No response for 2 days, but on June 11th they suddenly tell me that my payment has been processed and the domain is restored (brand new charge on June 11 without my consent).
To which I respond: "On June 9th I clearly stated "Too much time has passed and I no longer need it." Then on June 11th someone on your team finally decided to charge me out of the blue (with NO authorization) and restores the domain to my account which still does not work btw. Doesn't resolve and DNS updates not working.
So please I once again ask that you refund the transaction and remove the domain. If the transaction posts and I don't have confirmation of the refund I'll have to charge it back."
This is SAVs response 24 hours later (this morning): "Hello, thank you for reaching out. We noticed that you reported a payment issue in V2 on June 8th, 2026, via email. Our team has since resolved the problem and successfully processed the payment. As a result, the payment is non-refundable. Please let us know if you have any further questions or need additional assistance.
Absolutely clueless. Are they trying to gaslight me or just pure incompetence?