Joined April 2021
1,400 Photos and videos
🐣 Happy Easter! While your team is on holiday, @eDAStech AI Bots are still answering every call, chat & WhatsApp. Drop 'AI BOTS' for a demo. #Easter2026 #AIBots #CustomerExperience #24x7Support #eDAS #ContactCentreAI #Automation
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One dialer, 5 intelligent modes. VAANI by @eDAStech matches how YOUR team works — Predictive, Progressive, Preview & more. Drop 'VAANI' for a breakdown. Grab your demo now: campaign.edas.tech/ccaas-bpo… #PredictiveDialer #ContactCentreSoftware #BPO #BFSI #eDAS #CallCentreTech
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On #WorldAutismAwarenessDay — inclusive CX means every customer can reach you the way THEY prefer. Voice. Chat. WhatsApp. Email. eDAStech makes it possible. #WorldAutismAwarenessDay #InclusiveCX #Accessibility #OmniChannel #eDAS #CX2026
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Q2 is live! šŸš€ VAANI by @eDAStech cuts contact centre costs 35% & lifts productivity 40%. DM 'DEMO' to see it in action. #CX2026 #AIDialer
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AI can generate content. But some AI can execute workflows. Our latest blog explains the difference between Generative AI and Agentic AI—and where each one fits in real operations. Read the blog: ow.ly/AX7450Yy3j3 #AgenticAI #GenerativeAI #BusinessAutomation #EnterpriseAI
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When workflows are smooth, agents focus on conversations—not platforms. VAANI simplifies BPM operations. āž”ļø Request a demo: campaign.edas.tech/ccaas-bpo… #ContactCenterSolutions #DialerSoftware #CXAutomation
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A day that celebrates faith and righteousness. Wishing you peace, positivity, and blessings on Ram Navami. #RamNavami #RamNavami2026 #FestivalOfValues #ProfessionalGrowth
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Customer support needs vary across industries. Ecommerce. Healthcare. BFSI. Omnichannel platforms help teams manage conversations in one place and respond faster. DM us to explore how it works. #CustomerSupport #CustomerExperience #ContactCenter #EnterpriseSupport #SaaS
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Technology should simplify operations, not complicate them. See how VAANI helps BPM teams stay in control šŸš€ āž”ļø Grab your demo now: campaign.edas.tech/ccaas-bpo… #BPMSolutions #DialerSoftware #ContactCenterTech #WorkflowAutomation #ProcessAutomation #BPMTools
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Support teams work faster when answers are easy to find. A structured knowledge base helps agents resolve issues quickly and supports better self-service. Read the guide: ow.ly/ciab50YwK65 #ContactCenterSoftware #CustomerSupportSolutions #CXOptimization
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Eureka Digitisation & Automation Services (eDAS) retweeted
23 Jan 2025
Ah! To Beautify the same thing again & again & again What a beautiful idea My Bandra Talao Timeless Beauty 1/2
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A day of gratitude. A moment of togetherness. Wishing everyone celebrating a joyful and peaceful Eid al-Fitr. Eid Mubarak. #EidMubarak #EidAlFitr #FestiveVibes #PeaceAndJoy #CelebrateEid
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A new year begins. Wishing everyone celebrating Gudi Padwa and Ugadi a year filled with hope, happiness, and new beginnings. #GudiPadwa #Ugadi #JoyAndHope #Tradition #CulturalHeritage #FestiveVibes
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Quality insights shouldn’t be buried in spreadsheets. VAANI QMS centralizes call evaluations, agent scorecards, and real-time metrics—so supervisors can coach with clarity. DM us to learn more. #QualityManagement #CallCenterQA #CustomerSupport #AgentPerformance #CXExcellence
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Operational tools stay unchanged as switching feels complex. Early year is best to review. VAANI offers better visibility & smooth workflows. Limited offer now. āž”ļø Grab your demo now: campaign.edas.tech/ccaas-bpo… #ContactCenterSoftware #CustomerExperienceManagement #BPMOperations
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AI works best when it solves real workflow problems. Agent assist. AI summaries. Smarter routing. Our latest blog explores 7 AI use cases that deliver real results in #contactcenters. Read it here: ow.ly/jP8S50YsHfp #ContactCenterAI #AgentAssist #CallCenterTechnology
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Healthcare teams shouldn’t struggle with routine call volumes. eDAS Voice Bots handle appointment bookings, reminders, and common patient queries automatically—so staff can focus on care. DM us to learn more. #Healthcare #HealthTech #VoiceBots #HealthcareOperations #VoiceAI
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Dialers aren’t switched often; plan early to optimize. VAANI simplifies workflows and boosts control. āž”ļø Demo: campaign.edas.tech/ccaas-bpo… #ContactCenterSoftware #DialerSoftware #BPOLeaders #CXAutomation #CallCenterOptimization
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Agents shouldn’t waste time searching across tools. The eDAS Knowledge Management System centralizes answers with NLP search, multi-format content, and supervision insights. Less searching. Faster resolutions. Book a demo. #KnowledgeManagement #ContactCenterSolutions
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