We help online brands deliver extraordinary customer service, with our All-In-One Helpdesk, built for eCommerce growth. Discover more here 👉 edesk.com
Joined November 2011
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🎁 On the 7th day of Giftmas, eDesk gave to me… AI Agent!
Always on and always bright. Handling queries day and night.
#7DaysOfeDeskGiftmas
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🎁 On the 6th day of Giftmas, eDesk gave to me...6 hours back!
Faster replies, less time spent. Productivity, heaven-sent.
#7DaysOfeDeskGiftmas
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🎁 On the 5th day of Giftmas, eDesk gave to me... 5-star reviews!
Service so good they had to share. Rave reviews beyond compare.
#7DaysOfeDeskGiftmas
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🎁 On the 4th day of Giftmas, eDesk gave to me...sales converted!
Shoppers ask, you answer fast. Turning browsers into sales that last.
#7DaysOfeDeskGiftmas
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🎁 On the 3rd day of Giftmas, eDesk gave to me...real-time insights!
See what's happening right away. Data to guide you every day.
#7DaysOfeDeskGiftmas
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🎁 On the 2nd day of Giftmas, eDesk gave to me...2-way integrations!
All your platforms, easy connection. Seamless sync in each direction.
#7DaysOfeDeskGiftmas
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🎁 On the 1st day of Giftmas, eDesk gave to me...1 unified inbox!
All your messages, where they should be. One inbox brings clarity.
#7DaysOfeDeskGiftmas
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✨Introducing AI Agent by eDesk! The only AI Agent that works across every eCommerce channel. ✨
See what’s new: edesk.com/ecommerce-ai-agent…
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“With eDesk’s integrations, there’s no limit…”
💬 Another great story of how eDesk brings customer conversations together in one place.
#CustomerService #eDesk #CustomerStory
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Prime Day 2025 = 4 days of nonstop opportunity 🛒
Want to win with support? Read the full guide
→ bit.ly/48IlVFQ
#PrimeDay2025 #eCommerce #CustomerSupport #eDesk #MarketplaceSuccess #Amazon
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📅 Oct 8, 2025 | 🕘 9 AM–4 PM networking drinks
📍 Convene, 133 Houndsditch, London
🎤 10:20 AM | Panel Session
Join Darren Heaphy , VP of Product at eDesk, for
“From Trends to Transactions: How TikTok Drives Real-Time, Shoppable Content.”
#AutumnRetailFestival #eDesk
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Counting down to Amazon Accelerate 2025 — just days away!
From September 16–18 we’ll be in Seattle for Amazon’s biggest seller conference of the year.
📍 Stop by Booth 17 to meet the eDesk team
👉 For more info: edesk.com/webinars/meet-the-…
#AmazonAccelerate #eDesk
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📅 Oct 9 |📍 The Parlour Room | 🕕 5:30-8:30pm
Cocktails, canapés & candid conversations. An intimate evening for eCommerce leaders to share what really works in customer support. 💡
Secure your spot 👉 bit.ly/45KvCSs
#eCommerceLeaders #ExclusiveEvent #NYCNetworking
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🚀 Big news! We’re beyond excited to be part of the UK Walmart Seller Summit 2025 as a Bronze Sponsor! 🎉
📍 Happening 9th Sept at The Brewery, London — it’s the place to be for sellers, providers, Walmart leaders & UK reps.
👋 Our team will be there — come say hi!
#UKsellers
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We’re honoured to be recognised!
eDesk has been shortlisted for the Irish eCommerce Awards 2025 in:
🏆eCommerce Innovation Award
🏆 eCommerce Software Tool or App of the Year
Thank you to our incredible team, customers, and partners for making this achievement possible.
#eDesk
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🚀 Headed to Amazon Accelerate 2025? So are we!
Join us in Seattle this September for Amazon’s flagship seller conference.
🗓️ September 16–18 | 📍Booth 17
Learn more at edesk.com/webinars/meet-the-…
#AmazonAccelerate #eDesk #Amazonsellerconference
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🚀 We're heading to the Let's Grow @WalmartSellers Marketplace Seller Summit 2025, happening August 25-27.
Find us at Booth 72 and see how the right technology can take your marketplace growth to the next level. 📈
For more details, take a look here 👇 edesk.com/webinars/edesk-at-…
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