Too many people think agencies are bad value, and it is better/easier to just in house. If this is you, you're wrong. Here's why:
1. The team.
Hiring quality people in marketing is brutally hard. I hired a senior PPC person last month. We had 1,000 applicants and the person we hired was one of two people I was willing to hire for this position. (The other starts in 2 weeks)
2. Talent is expensive.
For any given client of ours, they have over $500,000 in annual salary actively working on their account. For some, it's north of $750,000. It's not their full focus, but that's A LOT of talent and experience on your account. If you think one generalist you pay $130k to can do the work of 4 experts with $750k in salary even if it is their sole focus 40 hours a week, think again.
3. Stability.
If you hire in house or a freelancer and they quit or get sick, you are in a massive lurch. If that happens at an agency, we can reallocate team members in, and we have all your information recorded internally so getting up to speed is painless.
4. Broad knowledge.
More accounts and more people doing the same thing means that there's access to more knowledge. Yeah, you can get access to "knowledge" on social, but people are mostly flexing. We've got full access into what is working and what isn't across millions in spend every single month. We have weekly calls where we share what's working and what's not. You get access to learnings and testing we're doing with other people's money!
5. Flexibility.
Lots of ability to flex things up and down, contracts are relatively short, we're willing to work out arrangements and change engagements so that all parties are winning. Try to renegotiate an employee contract and see how that works out for you.
6. Affordable.
Yeah, really. You get access to all of the above, save the headache of hiring, don't pay for software, and get access to talent well beyond your ability to pay for it for approximately a 30% premium. Not having to do the hire yourself is worth 30% alone based on what recruiters charge.