"Over the last decade, advancements in AI and ML have moved at an alarming speed and have seemingly made the leap from “sci-fi” concepts to everyday buzzwords."
#insurtech#ai#machineleaentrepreneur.com/article/334…
5 Principles for Integrating Insurer Virtual Agents
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Insurance chatbots free your team from tiresome, routine tasks so they can focus on the important policyholder interactions, keeping your customers loyal year after year.
REPORT: U.S. Government Accountability Office Report
Insurance Markets: Benefits and Challenges Presented by Innovative Uses of Technology
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"...digital is no longer seen as new or innovative...but is the key to becoming more relevant to customers. It’s time for insurance leaders to strategize what’s next."
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As insurers prioritize spending on AI initiatives and implementations, the danger is ignoring persistent shortfalls in important areas — such as data mastery, operations and even underwriting."
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Ping An Insurance puts AI to work solving the triple-auto-policy mire Hong Kong drivers face daily when commuting through multiple regulatory zones. #AI#insurtechow.ly/EKEl50uuwqZ
Forward-looking insurers are viewing new technologies not only as opportunities for operational efficiencies but also for increasing policyholder loyalty with better customer experiences.
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Connect sales virtual agents to Facebook Messenger and online ads suddenly become tireless producers. Add SMS-based payments/billing virtual agents and collection costs drop to a pittance.
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"Towards the end of 2017, even Vladimir Putin said: “The nation that leads in AI ‘will be the ruler of the world.” Beyond all this hype, there is a lot of real technology that is being built."
#machinelearning#aiow.ly/zkf650upFx1
"AI goes beyond a set of tools to become more efficient, make capital more productive and reduce headcount. It changes jobs from a collection of tasks to putting human ingenuity to use."
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