Yesterday was the most stressful day of my life. I ran straight to the nearest restaurant, jumped on a table, and shouted the most important words I'd ever shouted: "kapa NOW SUPPORTS SCIM PROVISIONING!" The closest waiter frantically responded "But Emil, what does that mean?" I then calmly explained that it means every Kapa customer can automatically provision and deprovision users through their identity provider. "Oh, so like if I use Okta, and I hire an employee, they automatically have a Kapa account?" "Yes!" I said to the surprisingly technical waiter. Then, I stepped down, paid for everyone's meal, and set up a @kapa_ai assistant for the restaurant, just in case they ever launched an API portal and technical docs. Did this happen? It could have. But we DID actually launch SCIM provisioning, and you should really check it out. Link is below. Now, back to my stress-free week.

Yesterday was the most stressful day of my life. I ran straight to the nearest restaurant, jumped on a table, and shouted the most important words I'd ever shouted: "kapa NOW SUPPORTS SCIM PROVISIONING!" The closest waiter frantically responded "But Emil, what does that mean?" I then calmly explained that it means every Kapa customer can automatically provision and deprovision users through their identity provider. "Oh, so like if I use Okta, and I hire an employee, they automatically have a Kapa account?" "Yes!" I said to the surprisingly technical waiter. Then, I stepped down, paid for everyone's meal, and set up a @kapa_ai assistant for the restaurant, just in case they ever launched an API portal and technical docs. Did this happen? It could have. But we DID actually launch SCIM provisioning, and you should really check it out. Link is below. Now, back to my stress-free week.

You've probably noticed every app looks like this now. Let me explain why, and why chat isn't the real breakthrough. Chat was the natural first interface for LLMs. Easy for AI to understand, easy for users to interact with. So, naturally, as ChatGPT / Anthropic / etc crossed billions in revenue and hundreds of millions of users, most other apps followed suit. Even our experience is chat-first. 200 customers with hundreds of millions of users, all asking techical product questions through AI chat. But what they really wanted was the outcome! Think about it. No one logs into Salesforce to use Salesforce...they log in to grow their business. We saw the same usage pattern across Kapa. Chats like "How do I integrate Google Drive?" are actually asking "Can you integrate my Google Drive instance for me?" This is where the puck is heading, and why companies like PostHog, Linear, and Notion are following in Claude / ChatGPT's footsteps. Believe it or not, building this infrastructure is brutal. To achieve this, you must focus on what happens after the chat request. Harness engineering, real-time RAG, orchestration, user-scoped auth, PII handling... But that's the user unlock. An in-product assistant. They don't have to leave, and the assistant has access to your docs, their tools, and knows how to navigate both. That's what the @kapa_ai Agent Framework finally does. The Kapa Agent Framework. Give it your tools and actions, connect one auth endpoint, and your users get a full in-product agent. Port, Matillion, and Medusa already use kapa as part of their product agents, and we're onboarding more Kapa customers every day.

I'm extremely proud to announce our partnership with the Cloud Native Computing Foundation ( @CNCF ). Just as proud to announce our donation of @kapa_ai to any CNCF project. If you're not aware of the CNCF, you're surely aware of the projects it supports. Kubernetes, Prometheus, Envoy...all open-source, all maintained by the CNCF. This foundation spun out of the Linux foundation in 2015, and It is arguably the most influential open-source foundation in modern infrastructure. We ❤️ open-source, too. Kapa already powers the AI docs experience for huge projects like Opentelemetry, OpenFGA, and Envoy Gateway. That's why this partnership is so huge. It expands access for any non-commercial CNCF project. If your project is part of the CNCF, you can apply for free access directly through the CNCF Service Desk. There's a guide below. You'll get free access to the only CNCF-approved AI docs assistant. A lot of smart people agree it's a helpful AI assistant, and our customers like OpenAI, Silicon Labs, and Nokia would say the same. We're proud to be the only docs AI assistant approved by the CNCF. Hit the link below to learn more, and long open-source!