Business Process Management and Technology Company
Joined September 2013
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25 Jul 2023
Supercharge your Debt Collections with Epicenter!
Most businesses are facing a peculiar challenge today.
Volumes are increasing, but the lack of resources due to high employee turnover and payroll costs is stifling business growth.
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10 Jul 2025
25 Years of Building Scalable CX Solutions for Global Enterprises
We take pride in celebrating 25 years of Customer Focus, Integrity, Collaboration, Agility, and Innovation.
To our clients, partners, and team, thank you for being part of this journey.
#Epicenter #25EpicYears
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9 Jul 2025
๐๐๐ ๐๐ผ๐ป๐๐ฒ๐ป๐๐ถ๐ผ๐ป ๐จ๐ฝ๐ฑ๐ฎ๐๐ฒ: ๐ง๐๐ผ ๐ช๐ฒ๐ฒ๐ธ๐ ๐๐ผ ๐๐ผ!
Susan and Altaf are preparing real case studies, practical insights, and solutions that deliver measurable results.
Find Us There: Booth# 102, July 23-25, 2025 Louisville, Kentucky
#Epicenter
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8 Jul 2025
๐๐ฎ๐๐๐ฒ๐ฟ ๐๐ฐ๐ฐ๐ผ๐๐ป๐๐ ๐ฃ๐ฎ๐๐ฎ๐ฏ๐น๐ฒ ๐ฃ๐ผ๐๐ฒ๐ฟ๐ฒ๐ฑ ๐ฏ๐ ๐๐
Results:
ย ย โข ๐ด๐ฑ% reduction in invoice processing time
ย ย โข ๐๐ฟ๐ฟ๐ผ๐ฟ-๐ณ๐ฟ๐ฒ๐ฒ automated invoice posting
ย ย โข Improved data accuracy
Know more: epicenter.tech
#Epicenter #25EpicYears
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4 Jul 2025
๐๐ฎ๐ฝ๐ฝ๐ ๐๐ป๐ฑ๐ฒ๐ฝ๐ฒ๐ป๐ฑ๐ฒ๐ป๐ฐ๐ฒ ๐๐ฎ๐!
Here's to continued innovation, growth, and the freedom to build better solutions together.
#Epicenter #IndependenceDay
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2 Jul 2025
๐ฆ๐ฒ๐ฒ ๐ฌ๐ผ๐ ๐ฎ๐ ๐๐๐ ๐๐ผ๐ป๐๐ฒ๐ป๐๐ถ๐ผ๐ป ๐ถ๐ป ๐๐ผ๐๐ถ๐๐๐ถ๐น๐น๐ฒ!
๐ ๐ฒ๐ฒ๐ ๐ข๐๐ฟ ๐ง๐ฒ๐ฎ๐บ - @๐๐น๐๐ฎ๐ณ & @๐ฆ๐๐๐ฎ๐ป
Stop by Booth# 102 to discuss how Epicenter's 25 years of operational excellence can support your business goals.
#Epicenter #ACAConvention2025
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1 Jul 2025
๐ฆ๐ถ๐บ๐ฝ๐น๐ถ๐ณ๐๐ถ๐ป๐ด ๐๐ถ๐น๐น๐ถ๐ป๐ด ๐ณ๐ผ๐ฟ ๐ฎ ๐จ๐๐ถ๐น๐ถ๐๐ ๐๐ผ๐บ๐ฝ๐ฎ๐ป๐
๐๐ผ๐ป๐๐๐น๐๐ฎ๐๐ถ๐๐ฒ ๐ฆ๐ผ๐น๐๐๐ถ๐ผ๐ป๐ถ๐ป๐ด
ย ย 1. Cloud-based data platform
ย ย 2. Mobile and web applications for field staff
ย ย 3. Real-time dashboards and analytics
epicenter.tech
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26 Jun 2025
๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ถ๐ป๐ด ๐๐ผ๐บ๐บ๐๐ป๐ถ๐ฐ๐ฎ๐๐ถ๐ผ๐ป, ๐ข๐ป๐ฒ ๐๐บ๐ฎ๐ถ๐น ๐ฎ๐ ๐ฎ ๐ง๐ถ๐บ๐ฒ ๐ง
More than just managing emails โ we're crafting exceptional customer experiences.
โ
4x NPS improvement
โ
93% Target Turnaround Time adherence
๐ฉ Connect: epicenter.tech/
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24 Jun 2025
๐ก๐ถ๐ป๐ฒ-๐ง๐ถ๐บ๐ฒ "๐๐ฒ๐๐ ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐ฆ๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ" ๐๐๐ฎ๐ฟ๐ฑ ๐ช๐ถ๐ป๐ป๐ฒ๐ฟ ๐
๐๐น๐ฒ๐๐ฎ๐๐ฒ ๐๐ผ๐๐ฟ ๐ฐ๐๐๐๐ผ๐บ๐ฒ๐ฟ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ ๐๐๐ฎ๐ป๐ฑ๐ฎ๐ฟ๐ฑ๐: epicenter.tech/best-customerโฆ
#Epicenter #FutureIntelligently #Insurance #CustomerService #BPO
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19 Jun 2025
๐ช๐ต๐ฒ๐ป ๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ง๐ฟ๐ฎ๐ป๐๐ฐ๐ฒ๐ป๐ฑ๐ ๐ง๐ฟ๐ฎ๐ป๐๐ฎ๐ฐ๐๐ถ๐ผ๐ป ๐ค
Our 22-year journey is more than a business relationship โ it's a story of mutual growth, trust, and shared success.
๐ฉ Connect with our team: epicenter.tech/
#Epicenter
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18 Jun 2025
๐ฎ๐ฌ ๐ฌ๐ฒ๐ฎ๐ฟ๐ ๐ผ๐ณ ๐จ๐ป๐๐ฎ๐๐ฒ๐ฟ๐ถ๐ป๐ด ๐ฃ๐ฎ๐ฟ๐๐ป๐ฒ๐ฟ๐๐ต๐ถ๐ฝ ๐ฎ๐ป๐ฑ ๐๐
๐ฐ๐ฒ๐น๐น๐ฒ๐ป๐ฐ๐ฒ ๐ค
Our enduring partnership with the US-based Fortune 500 payment solutions provider resulted in:
Discover how long-term partnership drives success: epicenter.tech/us-based-finaโฆ
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15 Jun 2025
This Father's Day, we recognize the principles of guidance, support, and continuous learning.
To all the mentors who shape futures โ both at home and at work.
๐๐ฎ๐ฝ๐ฝ๐ ๐๐ฎ๐๐ต๐ฒ๐ฟ'๐ ๐๐ฎ๐! ๐
#FathersDay #Mentorship #Leadership #Values
#Epicenter #LifeatEpi
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10 Jun 2025
๐ง๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ถ๐ป๐ด ๐๐ฎ๐ฐ๐ถ๐น๐ถ๐๐ ๐ ๐ฎ๐ป๐ฎ๐ด๐ฒ๐บ๐ฒ๐ป๐, ๐ข๐ป๐ฒ ๐ ๐ฒ๐ฎ๐น ๐ฎ๐ ๐ฎ ๐ง๐ถ๐บ๐ฒ ๐ฝ๏ธ
When a global facility management leader struggled with manual food ordering and delivery inefficiencies, we built a solution that delighted and nourished their end customers.
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10 Jun 2025
๐๐ฒ๐ ๐๐ฒ๐ฎ๐๐๐ฟ๐ฒ๐:
โข Mobile and web application
โข Seamless integration with existing systems
โข Personalized meal customization
โข Real-time tracking and insights
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10 Jun 2025
๐ช๐ฎ๐ป๐ ๐๐ผ ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ ๐๐ผ๐๐ฟ ๐ด๐๐ฒ๐๐ ๐ฒ๐
๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ?
Read the full case study: lnkd.in/dZbtGpaT
#Epicenter #FutureIntelligently #FacilityManagement #FoodTech #Innovation
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29 May 2025
๐๐ฝ๐ถ๐ฐ๐ฒ๐ป๐๐ฒ๐ฟ ๐ถ๐ ๐๐ผ๐๐ฟ ๐ผ๐ป๐ฒ-๐๐๐ผ๐ฝ ๐๐ผ๐น๐๐๐ถ๐ผ๐ป ๐ณ๐ผ๐ฟ ๐ฎ๐น๐น ๐ฐ๐ผ๐บ๐ฝ๐น๐ฒ๐
๐ฏ๐ฎ๐ฐ๐ธ-๐ผ๐ณ๐ณ๐ถ๐ฐ๐ฒ ๐๐ฎ๐๐ธ๐.
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29 May 2025
โ
๐ฐ๐ฌ๐ฌ๐ emails responded to with 99% accuracy monthly
โ
๐ต๐ฌ๐ credit bureau disputes verified and addressed monthly
These results demonstrate our commitment to precision, compliance, and efficiency in handling critical back-office functions.
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29 May 2025
Let's connect to provide you with accurate BPO support - epicenter.tech/transformcx
#Epicenter #FutureIntelligently #BPO #BackOffice #Solutions
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26 May 2025
Today, we pause from our regular business to honor and remember those who made the ultimate sacrifice in service to our nation
To the fallen heroes and their families who have given so much: we remember, we honor, and we thank you
#Epicenter #LifeatEpi #MemorialDay #Gratitude
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