Business Process Management and Technology Company

Joined September 2013
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25 Jul 2023
Supercharge your Debt Collections with Epicenter! Most businesses are facing a peculiar challenge today. Volumes are increasing, but the lack of resources due to high employee turnover and payroll costs is stifling business growth.
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10 Jul 2025
25 Years of Building Scalable CX Solutions for Global Enterprises We take pride in celebrating 25 years of Customer Focus, Integrity, Collaboration, Agility, and Innovation. To our clients, partners, and team, thank you for being part of this journey. #Epicenter #25EpicYears
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๐—”๐—–๐—” ๐—–๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ป๐˜๐—ถ๐—ผ๐—ป ๐—จ๐—ฝ๐—ฑ๐—ฎ๐˜๐—ฒ: ๐—ง๐˜„๐—ผ ๐—ช๐—ฒ๐—ฒ๐—ธ๐˜€ ๐˜๐—ผ ๐—š๐—ผ! Susan and Altaf are preparing real case studies, practical insights, and solutions that deliver measurable results. Find Us There: Booth# 102, July 23-25, 2025 Louisville, Kentucky #Epicenter
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๐—™๐—ฎ๐˜€๐˜๐—ฒ๐—ฟ ๐—”๐—ฐ๐—ฐ๐—ผ๐˜‚๐—ป๐˜๐˜€ ๐—ฃ๐—ฎ๐˜†๐—ฎ๐—ฏ๐—น๐—ฒ ๐—ฃ๐—ผ๐˜„๐—ฒ๐—ฟ๐—ฒ๐—ฑ ๐—ฏ๐˜† ๐—”๐—œ Results: ย ย โ€ข ๐Ÿด๐Ÿฑ% reduction in invoice processing time ย ย โ€ข ๐—˜๐—ฟ๐—ฟ๐—ผ๐—ฟ-๐—ณ๐—ฟ๐—ฒ๐—ฒ automated invoice posting ย ย โ€ข Improved data accuracy Know more: epicenter.tech #Epicenter #25EpicYears
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๐—›๐—ฎ๐—ฝ๐—ฝ๐˜† ๐—œ๐—ป๐—ฑ๐—ฒ๐—ฝ๐—ฒ๐—ป๐—ฑ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐——๐—ฎ๐˜†! Here's to continued innovation, growth, and the freedom to build better solutions together. #Epicenter #IndependenceDay
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๐—ฆ๐—ฒ๐—ฒ ๐—ฌ๐—ผ๐˜‚ ๐—ฎ๐˜ ๐—”๐—–๐—” ๐—–๐—ผ๐—ป๐˜ƒ๐—ฒ๐—ป๐˜๐—ถ๐—ผ๐—ป ๐—ถ๐—ป ๐—Ÿ๐—ผ๐˜‚๐—ถ๐˜€๐˜ƒ๐—ถ๐—น๐—น๐—ฒ! ๐— ๐—ฒ๐—ฒ๐˜ ๐—ข๐˜‚๐—ฟ ๐—ง๐—ฒ๐—ฎ๐—บ - @๐—”๐—น๐˜๐—ฎ๐—ณ & @๐—ฆ๐˜‚๐˜€๐—ฎ๐—ป Stop by Booth# 102 to discuss how Epicenter's 25 years of operational excellence can support your business goals. #Epicenter #ACAConvention2025
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๐—ฆ๐—ถ๐—บ๐—ฝ๐—น๐—ถ๐—ณ๐˜†๐—ถ๐—ป๐—ด ๐—•๐—ถ๐—น๐—น๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—ฎ ๐—จ๐˜๐—ถ๐—น๐—ถ๐˜๐˜† ๐—–๐—ผ๐—บ๐—ฝ๐—ฎ๐—ป๐˜† ๐—–๐—ผ๐—ป๐˜€๐˜‚๐—น๐˜๐—ฎ๐˜๐—ถ๐˜ƒ๐—ฒ ๐—ฆ๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป๐—ถ๐—ป๐—ด ย ย 1. Cloud-based data platform ย ย 2. Mobile and web applications for field staff ย ย 3. Real-time dashboards and analytics epicenter.tech
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26 Jun 2025
๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—–๐—ผ๐—บ๐—บ๐˜‚๐—ป๐—ถ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป, ๐—ข๐—ป๐—ฒ ๐—˜๐—บ๐—ฎ๐—ถ๐—น ๐—ฎ๐˜ ๐—ฎ ๐—ง๐—ถ๐—บ๐—ฒ ๐Ÿ“ง More than just managing emails โ€“ we're crafting exceptional customer experiences. โœ… 4x NPS improvement โœ… 93% Target Turnaround Time adherence ๐Ÿ“ฉ Connect: epicenter.tech/
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24 Jun 2025
๐—ก๐—ถ๐—ป๐—ฒ-๐—ง๐—ถ๐—บ๐—ฒ "๐—•๐—ฒ๐˜€๐˜ ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ" ๐—”๐˜„๐—ฎ๐—ฟ๐—ฑ ๐—ช๐—ถ๐—ป๐—ป๐—ฒ๐—ฟ ๐Ÿ† ๐—˜๐—น๐—ฒ๐˜ƒ๐—ฎ๐˜๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ฐ๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐˜€๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ ๐˜€๐˜๐—ฎ๐—ป๐—ฑ๐—ฎ๐—ฟ๐—ฑ๐˜€: epicenter.tech/best-customerโ€ฆ #Epicenter #FutureIntelligently #Insurance #CustomerService #BPO
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19 Jun 2025
๐—ช๐—ต๐—ฒ๐—ป ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ฐ๐—ฒ๐—ป๐—ฑ๐˜€ ๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ฎ๐—ฐ๐˜๐—ถ๐—ผ๐—ป ๐Ÿค Our 22-year journey is more than a business relationship โ€“ it's a story of mutual growth, trust, and shared success. ๐Ÿ“ฉ Connect with our team: epicenter.tech/ #Epicenter
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18 Jun 2025
๐Ÿฎ๐Ÿฌ ๐—ฌ๐—ฒ๐—ฎ๐—ฟ๐˜€ ๐—ผ๐—ณ ๐—จ๐—ป๐˜„๐—ฎ๐˜ƒ๐—ฒ๐—ฟ๐—ถ๐—ป๐—ด ๐—ฃ๐—ฎ๐—ฟ๐˜๐—ป๐—ฒ๐—ฟ๐˜€๐—ต๐—ถ๐—ฝ ๐—ฎ๐—ป๐—ฑ ๐—˜๐˜…๐—ฐ๐—ฒ๐—น๐—น๐—ฒ๐—ป๐—ฐ๐—ฒ ๐Ÿค Our enduring partnership with the US-based Fortune 500 payment solutions provider resulted in: Discover how long-term partnership drives success: epicenter.tech/us-based-finaโ€ฆ
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15 Jun 2025
This Father's Day, we recognize the principles of guidance, support, and continuous learning. To all the mentors who shape futures โ€“ both at home and at work. ๐—›๐—ฎ๐—ฝ๐—ฝ๐˜† ๐—™๐—ฎ๐˜๐—ต๐—ฒ๐—ฟ'๐˜€ ๐——๐—ฎ๐˜†! ๐ŸŒŸ #FathersDay #Mentorship #Leadership #Values #Epicenter #LifeatEpi
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10 Jun 2025
๐—ง๐—ฟ๐—ฎ๐—ป๐˜€๐—ณ๐—ผ๐—ฟ๐—บ๐—ถ๐—ป๐—ด ๐—™๐—ฎ๐—ฐ๐—ถ๐—น๐—ถ๐˜๐˜† ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—บ๐—ฒ๐—ป๐˜, ๐—ข๐—ป๐—ฒ ๐— ๐—ฒ๐—ฎ๐—น ๐—ฎ๐˜ ๐—ฎ ๐—ง๐—ถ๐—บ๐—ฒ ๐Ÿฝ๏ธ When a global facility management leader struggled with manual food ordering and delivery inefficiencies, we built a solution that delighted and nourished their end customers.
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10 Jun 2025
๐—ž๐—ฒ๐˜† ๐—™๐—ฒ๐—ฎ๐˜๐˜‚๐—ฟ๐—ฒ๐˜€: โ€ข Mobile and web application โ€ข Seamless integration with existing systems โ€ข Personalized meal customization โ€ข Real-time tracking and insights
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10 Jun 2025
๐—ช๐—ฎ๐—ป๐˜ ๐˜๐—ผ ๐˜๐—ฟ๐—ฎ๐—ป๐˜€๐—ณ๐—ผ๐—ฟ๐—บ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ด๐˜‚๐—ฒ๐˜€๐˜ ๐—ฒ๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ? Read the full case study: lnkd.in/dZbtGpaT #Epicenter #FutureIntelligently #FacilityManagement #FoodTech #Innovation
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29 May 2025
๐—˜๐—ฝ๐—ถ๐—ฐ๐—ฒ๐—ป๐˜๐—ฒ๐—ฟ ๐—ถ๐˜€ ๐˜†๐—ผ๐˜‚๐—ฟ ๐—ผ๐—ป๐—ฒ-๐˜€๐˜๐—ผ๐—ฝ ๐˜€๐—ผ๐—น๐˜‚๐˜๐—ถ๐—ผ๐—ป ๐—ณ๐—ผ๐—ฟ ๐—ฎ๐—น๐—น ๐—ฐ๐—ผ๐—บ๐—ฝ๐—น๐—ฒ๐˜… ๐—ฏ๐—ฎ๐—ฐ๐—ธ-๐—ผ๐—ณ๐—ณ๐—ถ๐—ฐ๐—ฒ ๐˜๐—ฎ๐˜€๐—ธ๐˜€.
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29 May 2025
โœ… ๐Ÿฐ๐Ÿฌ๐Ÿฌ๐—ž emails responded to with 99% accuracy monthly โœ… ๐Ÿต๐Ÿฌ๐—ž credit bureau disputes verified and addressed monthly These results demonstrate our commitment to precision, compliance, and efficiency in handling critical back-office functions.
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29 May 2025
Let's connect to provide you with accurate BPO support - epicenter.tech/transformcx #Epicenter #FutureIntelligently #BPO #BackOffice #Solutions

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26 May 2025
Today, we pause from our regular business to honor and remember those who made the ultimate sacrifice in service to our nation To the fallen heroes and their families who have given so much: we remember, we honor, and we thank you #Epicenter #LifeatEpi #MemorialDay #Gratitude
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