Sensemaker // Problem solver // Principal Designer & Research Community Lead @CoopDigital// Usually on holiday
Joined January 2009
- Tweets 3,191
- Following 429
- Followers 500
- Likes 328
175 Photos and videos
25 Nov 2024
Hey @British_Airways I cancelled some flights that I booked with avios over month ago but still not had an avios refund. CS sadly haven’t been v helpful and I’m not willing to let the points go… Can you help?
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25 May 2021
Remember when we thought that separating liquids in a clear bag is a pain? Ha ha ha... #FlyingIn2021
Eva Petrova retweeted
29 Oct 2020
Our design team is growing and we're looking for a Lead User Researcher to join 1 of our product teams.
This team focuses on the community side of our Co-op offering which is so important right now 👫
Please RT
#jobs #design #userresearch #uxdesign
jobs.coop.co.uk/job/greater-…
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Eva Petrova retweeted
27 Oct 2020
We're on the lookout for my maternity leave cover for Head of Design Practice @CoopDigital @coopuk
It's for a 12 month fixed-term contract.
Please share far and wide and DM me if you have any questions ✨
#jobs #NowHiring #headofdesign #Careers
jobs.coop.co.uk/job/greater-…
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6 Jun 2019
Amazing last day (for a little while) at @CoopDigital today. Thanks for the lovely gifts & fun times! See you in 9 months or so!
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5 Apr 2019
.@rcervetto you’re an inspiration! Thanks for teaching us how to service map today! #servicedesign
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Eva Petrova retweeted
22 Mar 2019
Only a week left to apply for our Design Research roles! We are looking for:
A Lead Design Researcher jobs.coop.co.uk/job/manchest…
2 x Design Researchers jobs.coop.co.uk/job/manchest…
Come and help our teams get a deeper understanding of users and put them at the heart of our services 🔭
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Eva Petrova retweeted
19 Mar 2019
Global Seervice Jam comes to Find out. findout.digital/blog/2019/3/…
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19 Mar 2019
Really enjoyed hosting the Shop Direct UX Research team today for a knowledge sharing session. Thanks for reaching out @KateRylance, look forward to returning the visit!
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18 Mar 2019
We are looking for three brilliant design researchers to help our @CoopDigital teams make product decisions and design better products and services. More info here: jobs.coop.co.uk/job/manchest… and jobs.coop.co.uk/job/manchest… RTs appreciated! #designresearch #userresearch
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Eva Petrova retweeted
11 Mar 2019
First day back at work after holiday and straight into a big @CoopDigital design show and tell.
Got some good feedback. The best was, “I wasn’t expecting it to be, but it was a really good use of my time.”
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Fancy working with me and the wider design community in @CoopDigital? We have got some a-mazing stuff in the pipeline but also need help with products being made right now! Apply here: jobs.coop.co.uk/job/manchest… or share far and wide, please! 🤗🌅
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7 Mar 2019
Research is not THE deliverable. My thoughts on bridging the gap between research and product design...
7 Mar 2019
"It’s a researcher’s responsibility to use methods that will facilitate good design and product decisions. It’s not enough to just do the research. We need to help translate what we’ve learnt so that it’s useful for the team.” @evalicious digitalblog.coop.co.uk/2019/…
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7 Mar 2019
Special thanks to @AmyMcNichol for the words & patience, @gilliancmacd and @rynhsy for the method inspo & @jamesarice for the teamwork.
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7 Mar 2019
Learning by doing in one of the Co-op Academies today, such a rewarding experience. Super impressed with our students & hats off to the teachers!
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Eva Petrova retweeted
15 Feb 2019
We’re recruiting across content design, user research, service design, interaction design and front end development over the next few months. Our work is increasing and we need a bigger team to make products and services that provide commercial return and community benefit. (1/2)
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14 Feb 2019
We’re looking for a contract User Researcher with some experience in service design to join one of our product teams @CoopDigital. Ideally someone who’s comfortable working in the problem space as well as rapid prototype testing. Get in touch for more info. RTs appreciated!
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12 Feb 2019
Sad day for the Co-op but feel super priveledged to have worked with you both. #rolemodels
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