We specialize in helping the world's leading brands stay ahead of the curve through transformational solutions. #DigitalTransformation #RPA #AI #Analytics #CX
Joined April 2010
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Jun 12
Sometimes the next opportunity is closer than you think.
Through Wings Within, our internal mobility program, Bryan James Badrina embraced a new challenge that pushed her to learn, adapt, and grow.
Ready to explore your own path? Apply now: careers.firstsource.com/?utm…
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Jun 12
A day to celebrate history. A day to honor resilience. A day to look ahead with pride.
Happy Independence Day, Philippines. Mabuhay! 🇵🇭
#PhilippinesIndependenceDay #Mabuhay #ArawNgKalayaan
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Jun 11
Firstsource is proud to be recognized among the 2026 Australasian Inspiring Workplaces Top 40. 🏆
#WeMakeItHappen #LifeAtFirstsource #InspiringWorkplaces #UncommonCareers
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Jun 4
AI agents don’t fail because they lack data. They fail because they lack context. Intelligent Context Framework (ICF), the institutional memory layer within Kairos, makes intelligence compound over time.
Download the Whitepaper to know more: firstsource.com/whitepaper/i…
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Jun 2
Firstsource has been named the winner of the Editor's Choice – Software and Service Provider award at the Banking Tech Awards USA 2026.
#BFS #BankingTechAwards
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Jun 1
Firstsource and AppliedAI are reporting real outcomes from live AI deployments: a 95% reduction in provider data processing time and 5-10x higher admissions workflow throughput.
This is what Intelligence That Operates means in practice.
🔗 firstsource.com/newsroom/pre…
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May 26
Firstsource is proud to be recognized among the Top 50 Inspiring Workplaces in the UK & Ireland for the second year in a row.
#WeMakeItHappen #LifeAtFirstsource
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May 25
From 8 minutes to 2 minutes per application.
That’s admissions review moving at peak-cycle speed.
Firstsource is helping universities embed agentic AI into workflows, reducing manual effort while keeping oversight and decision quality intact.
See how: firstsource.com/lp/ai-powere…
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May 21
A UK home-move platform achieved stronger sales yield, leaner delivery & 99% compliance with a smarter operating model. See how: linkedin.com/feed/update/urn…
#IntelligenceThatOperates #Kairos #UKUtilities #OperationalExcellence #CustomerExperience
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May 19
Proud moment for everyone at Firstsource as we are awarded Silver for Best Artificial Intelligence Service Provider of the Year at the 2026 Globee Awards.
#WeMakeItHappen #IntelligenceThatOperates #EnterpriseAI #GlobeeAwards #FirstsourceProud
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May 12
Vinay Sharma, Lead Data Scientist at Firstsource, shares 3 practical techniques to improve LLM reasoning accuracy, with findings from real reasoning tasks: lnkd.in/g2WVygKD
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May 11
Welcome to #LifeAtFirstsource, Asim Burman.
#Leadership #Firstsourcer #FirstForce
Read more: linkedin.com/feed/update/urn…
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May 11
Firstsource has been recognized as a Major Contender in Everest Group’s Revenue Cycle Management (RCM) Intelligent Operations PEAK Matrix® Assessment 2026.
Read more: linkedin.com/feed/update/urn…
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May 6
We’ve announced our Q4 & FY26 Results today. Closing the year above the $1 billion revenue mark, with compounding deal momentum, deeper client relevance, and a business engineered for the agentic era.
Read: firstsource.com/newsroom/pre…
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Apr 28
In our latest blog, our Head of AI Architecture, Manish Jain, breaks down the OWASP Top 10 risks for AI agents, and how enterprises can build safer, more reliable systems from day one: firstsource.com/insights/blo…
#IntelligenceThatOperates #Kairos #WeMakeItHappen
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Apr 28
Day one at BSA Conference 2026 in Edinburgh, & the focus is clear: modernise operations & improve the experience without disrupting BAU.
At Firstsource, that means embedding intelligence into operations - where outcomes, not effort, are measured.
Meet us at Stand 5.
#BSAConf26
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Apr 17
Firstsource will be at the Building Societies Association Annual Conference 2026.
📍 Edinburgh | April 28–29 | Stand 5
🔗 firstsource.com/industries/b…
#IntelligenceThatOperates #Kairos #BSAConf26 #BuildingSocieties #MortgageTechnology
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Apr 7
We're pleased to welcome Sangeet Paul Choudary to the Firstsource Advisory Board.
#IntelligenceThatOperates #UnBPO™ #FirstsourceAdvisoryBoard
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Apr 3
Firstsource has been named a Leader in the Overall Market Segment in the NelsonHall Healthcare Payer Agility & Innovation NEAT Evaluation 2026.
Learn more: firstsource.com/analyst-reco…
#WeMakeItHappen
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Apr 2
Firstsource has been named a Leader in the Everest Group Healthcare Payer Intelligent Operations PEAK Matrix® Assessment 2026.
Learn more: firstsource.com/analyst-reco…
#WeMakeItHappen
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