This surely has to be part of the
#AcademicWorkload problem, yet it is very common to see academics act in openly-hostile ways towards professional services staff and the very *concept* of management.
Yes admin needs to be done well, but if it's done well it is a great gift.
A big trend of the last 20 years has been admin headcount reduction, and I am *convinced* it's a big part of our productivity crisis.
Instead of one admin on 25k, you make 10 staff on 2-6x the pay do admin they're slow/inefficient at, costing vastly more. True in NHS/gvt/corps.