I consult with Enterprises And Startups and SMEs about
#AIAdoption,
#AIGovernance,
#Guardrails,
#TokenEconomics and
#AgentDeployment in India and some other geographies. So I am vendor-agnostic and client requirements are my top priority.
I am currently helping multiple clients in different domains and they all have different requirements and constraints so none of them will fit into one vendor or one model for everything they need. So when I have to suggest vendor(s), I am largely avoiding
#AnthropicIndia as much as possible. Why? Given below
Transparent and Clear Pricing: The biggest problem with frontline AI today is that budgeting and cost planning is literally impossible today. The fact that the pricing structure keeps changing every two weeks doesn't help either. but hey, you need to plan and you need vendor transparency and flexibility for Enterprise Systems. In my experience, in India now,
#OpenAI is winning this one hands down. They listen to what you want. As opposed to
#Anthropic who walk in, say what they want to and leave. I have experienced this multiple times with my clients
Approachable Vendor: I need a vendor who will answer my messages and pick my calls even in the design and planning phase. Again in India, my experience with
#OpenAI Team has been excellent. I literally know who's who in the India organization and they all respond and support when me and my clients reach out at any stage, even before a PO.
#Anthropic India is a black box and unapproachable for small consultants like me. People who literally know me and were connected with me before they moved to
#Anthropic India stopped responding and even acknowledging any attempt to connect
Latitude and Leeway: The ability of a customer to have freedom of use and extension is critical when it comes to AI deployment in an enterprise. When you hear a long list of things that you can't do with the High price you cough up for enterprise subscription, it really doesn't help at all. While their models are supposedly superior at everything
#Anthropic quite literally comes with a "my way or highway" clause even after you shell out a premium. So no prizes for guessing who wins here.
Effective Messaging: When I genuinely recommend
#Anthropic models to my Indian clients, they are genuinely scared. The first question I get from IT Heads and CIOs is "Aren't they trying to build an AI to replace me and my team?". This is a direct consequence of the doomsday marketing strategy. It's engaging for a hot minute, then there's backlash and believe me, it's real and considerable. The fact that there's constant ranting about
#Mythos and there's messaging about India being a key market, but how many Indian companies have access to
#Glasswing? Zero!
So if anyone at
#AnthropicIndia is listening, please help us to help you.
Note: This is just my experience and I am sure there are folks who disagree and I welcome and understand that. But this had to be said!
@AnthropicAI @ighose