Wow!!! Here we have an Insurance company which deliberately has a #ChargeableNumber
1860 500 8888 for customer assistance (this number can't be accesed by a normal mobile number) & to top it they give a TAT of 3 Days to customers.
Insurance is a dire emergency service....Anyone could require assistance at odd hours, in the midnight & assistance should be highly prompt in Nature.
While this Insurance provider @Niva_Bupa openly writes 3 Working Days & deploys a Customer Assistance Number that can't be accessed by masses.
People should'nt fall ill on #NonWorkingDays, eh
People paying premium in Lacks with 18% GST and they deploy such tactics.
Awesome one, @nsitharaman@nsitharamanoffc@irdaindia@BWHealthcareW#Insurance#InsuranceInIndia#WorstService#NivaBupaService#AprilFoolsDay#SSCReforms2025