📣 Hello, fellow FTX Users! 🙋♂️💼
As you may already know, we've been through some challenging times with the recent FTX shutdown. However, I want to share a ray of hope - a new feature to help us file our claims against FTX. I found it pretty straightforward and user-friendly.
Navigate to
claims.ftx.com/wallet and follow these steps:
1️⃣ 🔄 Initiate Account Owner Authentication: I was able to log into my FTX account using my usual credentials and the same 2FA method as before the shutdown.
2️⃣ ✅ Verify Identity of the Original FTX Account Owner: To ensure my claim was attached to the correct account, I had to verify my email address. I requested a confirmation email and clicked on the enclosed link to complete this step.
3️⃣ 👤 KYC: I then went through the Know Your Customer (KYC) process to verify my identity. While this step is designed to ensure regulatory compliance, it also reassured me that my claim would be associated with the correct identity.
4️⃣ 🧐 Review Account Balance: I was able to review my account balances as of the Petition Date, which is crucial for the claim filing process.
5️⃣ 📄 Submission of Electronic Proof of Claim: After ensuring all the details were correct, I did not submit an electronic proof of my claim, which is not necessary for the legal process moving forward.
6️⃣ 🕒 Standby for Next Steps: Now, I'm waiting for the next steps on Plan Distribution under Chapter 11.
I encourage all FTX users who need to file a claim to use this new feature. It’s designed to make the process more secure and manageable. Together, we can navigate these challenging times! 💪🔐
PS: At the end of the process, you should have 3 green ticks, 2 blue ticks, and 1 grey tick. This will be a clear indicator that you have successfully completed each step. 🎯
#FTX #AccountSecurity #KYC #UserExperience #ClaimFiling