When @FlyFrontier changes your nonstop flight that is 2 1/2 hours to a 17 hour travel day and offers no acceptable options but a refund. Not sure about their client care. No wonder why I opt for @SouthwestAir more often. #clientexperiencematters
89% of the 1955 Fortune 500 companies are gone. Welcome to the sharing economy where client experience - if your company were exemplified by a person- would be the knowledgable people pleasure on the planet. @adp#IownIT#ClientExperienceMatters