Jan 29
It's always funny how westjet will never answer. A question on here it's always send us a direct message. So nobody else can see what we're talking about. And nobody else can shit on our comments. Why not just answer the people's questions? Instead of saying, call sun wing
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Jan 29
We all need to take matters in our own hands - boycott, small claims court and social media blasts. It's time to stop being victims ITS UNACCEPTABLE.
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234
28 Dec 2025
@SunwingVacay NEVER takes responsibility for anything. You are on your own with no recourse. Joining with @WestJet just gives them more excuses. #ShameOnSunwing
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24 Dec 2025
Lies! If you do respond, you will just deny any responsibility and will never offer any compensation! #ShameOnSunwing
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23 Dec 2025
This was our experience too. Travelling with family , young kids to meet other family members in Cancun. Couldn’t get a hold of an agent for “assistance” all day and evening.
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22 Dec 2025
Return flight from Spain we were unable to check in, husband eu passport and we 3, Canadian. Kids 14, 11 sat together and we sat alone, all of us, middle seats. We told the attending crew about the situation to no avail. Son was drunk on arrival at YYC, westjet ignored concerns.
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22 Dec 2025
Maybe you should reach out to the customer…
Instead of making him wait on hold.
Last time I flew WestJet we waited 3 hrs cause someone forgot to fill up the plane with water..?
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317
22 Dec 2025
Why call put on hold forever. Hire more agents would be a start.
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295
22 Dec 2025
Yea give them a call and stay on hold 4ever cuz “due to the call volume our wait times are longer than normal” yet their wait times are the same 365days/year cuz they don’t care.
They cancelled our flights and I received an email saying here are ur options…options were blank!
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619
We're sorry to hear about this, Patrick. Please give us a call if you still require assistance.
ms.spr.ly/6014tqsvC
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16,768
17 Jan 2025
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14 Jan 2025
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