"If you're aspiring to satisfy your customers, then you are aspiring to mediocracy"
Listen to this #CustomerServiceSecrets Podcast episode with @GabeLarsen and @JonPicoult, on why customer satisfaction is a one-way ticket to the business graveyard. ow.ly/w7iQ50HBZ8X
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It's time for a change in #CX, said @JeanneBliss, founder and CEO of Customer Bliss.
Replay this episode of the #CustomerServiceSecrets Podcast to learn how to keep up with modern customers. ow.ly/Oqwv50H7lgu
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Tune in to this conversation on the #CustomerServiceSecrets Podcast with Phil Irvine, VP of Audience Intelligence at @RPA_advertising, to hear all about curating the customer journey through good marketing and customer service. ow.ly/yblG50Gwe2h
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Tune in to this #CustomerServiceSecrets Podcast episode with @justinmrobbins from @cx_effect to learn:
💥Predictive vs Reflective Metrics: What’s the right balance in measuring #CX success?
ow.ly/qRG750G75EZ
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Tomorrow's customer experience starts HERE.
Tune in to this #CustomerServiceSecrets Podcast episode with Kustomer CEO, @bradbirnbaum, all about the importance of #customerexperience in today's digital world.
Check out this episode right here. ow.ly/Pkrn50FLbTG
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Tune into the new episode of the #CustomerServiceSecrets Podcast where our own @SophieVu415 joins @kustomer's @GabeLarsen and Vikhas Bhambri to discuss how companies can use #AI to successfully navigate the new economy (and the new customer): bit.ly/3ByHzcB
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2 Jul 2021
#ICYMI Tune in to this fun conversation between @ujetcx COO, @VasiliTriant and our partner, @kustomer about how companies have been adapting to the digital age. Listen now: ow.ly/t9oA50Fbi4r #CustomerServiceSecrets #Podcast #digitaltransformation #CX
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#ICYMI Tune in to this fun conversation between @ujetcx COO, @VasiliTriant and our partner, @kustomer about how companies have been adapting to the digital age.
Listen now: ow.ly/t9oA50Fbi4r
#CustomerServiceSecrets #Podcast #digitaltransformation #CX
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🎙️@VasiliTriant, COO at @ujetcx discusses the modern approach to CX and how to adapt to meet evolving consumer needs with co-hosts @GabeLarsen and Vikas Bhambri of @kustomer.
Tune in now: ow.ly/58YN50Fbe1c
#CustomerServiceSecrets #Podcast #digitaltransformation #CX
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Sounds like a great convo for the #CustomerServiceSecrets podcast @GabeLarsen 👀😉
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Today on the #CustomerServiceSecrets Podcast @GabeLarsen is joined by Michael Windsor, Senior Director of Global Customer Experience at @SkyboxSecurity, and Vikas Bhambri from Kustomer, to talk about managing a global #customerservice team.
Tune in here. ow.ly/CIJG50ELVAy
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☝🏼 ONE MILLION #customerservice calls, explained. 📞
Tune in to this #CustomerServiceSecrets Podcast episode with @matthewxdixon, Head of Product and Research at @Tethr_io, and Vikas Bhambri, Head of Sales and CX at Kustomer. ow.ly/iv3F50Epw1H
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Let's talk about human centered #CX with Amanda Chavez, Director of Customer Experience at @NuAxis Innovations, today on the #CustomerServiceSecrets Podcast.
Tune in right here. ow.ly/FpJd50DQ3bw
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B2B companies, this is how to step up your CX game. ☝🏼
Learn how Steve Walker and Troy Powell from @WalkerInfo are helping #CX leaders achieve the next level of CX excellence by listening to today's #CustomerServiceSecrets Podcast episode below.
ow.ly/SJiI50Deuq1
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Today on the #CustomerServiceSecrets Podcast founder and CEO of @BumpBoxes, Christine Deehring, is telling us how her brand is engaging and supporting expecting mothers through their pregnancy journey. Listen below!
ow.ly/E0Aq50Czo7P
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This week we had a blast on the #CustomerServiceSecrets Podcast with Vikas Bhambri, Rob Young, and Jamie Whited. Tune in to this discussion on how different #CX teams are approaching these challenging times.
ow.ly/C3nu50CfCOE
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In this episode of the #CustomerServiceSecrets Podcast we talk about the challenges companies are facing during the pandemic with:
→@bradbirnbaum, CEO of Kustomer
→@matthewxdixon from @Tethr_io
→Lauren Pragoff from @_ChallengerInc
Check it out here: ow.ly/6eta50BTv8q
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How did @espn create human connections during COVID-19, when all live events were cancelled? Tune in to this week’s #CustomerServiceSecrets Podcast episode with Douglas Kramon to learn more: ow.ly/D7Qp50BL0l8
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Jason Henne, Director of Customer Service at @momentumsolar, creates a “Golden Experience” for every customer. Listen to the full #CustomerServiceSecrets Podcast episode below. ow.ly/RVoc50BrtyS
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19 Jul 2020
🎙️In this episode of #CustomerServiceSecrets Podcast, we’ll talk with the rockstar customer experience expert, @JDODKINS He’ll show you how focusing on your customers will help you become a #customerexperience rockstar! buff.ly/3iJVX8x via @kustomer
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