๐จ Update: Another Automated Reply from Flipkart
Today, after sharing the complete timeline of my case, Flipkart again responded with:
โWe are getting this handled and will keep you updated.โ
This is the same response I have been receiving since 26 May 2026.
โ 20 emails sent
โ 45 calls made
โ Lenovo emails and service records shared multiple times
โ No refund
โ No replacement
โ No final investigation report
Resolution dates keep changing:
31 May โ 02 Jun โ 06 Jun โ 07 Jun โ 12 Jun โ 14 Jun โ 15 Jun โ 18 Jun
Instead of providing a solution, Flipkart keeps creating new incident IDs and extending deadlines.
Order ID: OD337604403077973100
How long should a customer wait for a genuine refund/replacement request?
@Flipkart @ConsumerHelpline
#Flipkart#CustomerRights#ConsumerComplaint#Refund#Replacement#Lenovo#CustomerSupportFail#EcommerceScam
This post highlights that even after your public timeline, they still replied with a generic template instead of a resolution.
๐จ Flipkart Complaint Timeline โ Order ID: OD337604403077973100
๐ 26 May 2026
โข Incident: IN26052619054983874134
โข Resolution promised by 31 May โ
๐ 28 May 2026
โข Resolution date changed to 02 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060112124318898344
โข Resolution date changed to 06 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060115190260539333
โข Resolution date changed to 06 Jun โ
๐ 02 Jun 2026
โข Incident: IN26060212385634181748
โข Resolution date changed to 07 Jun โ
๐ 07 Jun 2026
โข Incident: IN26060315245385953187
โข Resolution date changed to 12 Jun โ
๐ 09 Jun 2026
โข Incident: IN26052610453541266748
โข Resolution date changed to 14 Jun โ
๐ 10 Jun 2026
โข Incident: IN26061014555211986298
โข Resolution date changed to 15 Jun โ
16 days, 20 emails, 45 calls, multiple incident IDs, yet no refund or replacement. Lenovo has already shared emails and evidence, but Flipkart keeps extending deadlines and sending automated responses. How many more extensions are needed to resolve a genuine customer complaint?
@Flipkart @ConsumerHelpline @rajneeeshkumar@_Kalyan_K@_sachinbansal@binnybansal#Flipkart#Lenovo#Refund#Replacement#CustomerRights#ConsumerComplaint#CustomerSupportFail#EcommerceScam
๐จ Flipkart Complaint Timeline โ Order ID: OD337604403077973100
๐ 26 May 2026
โข Incident: IN26052619054983874134
โข Resolution promised by 31 May โ
๐ 28 May 2026
โข Resolution date changed to 02 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060112124318898344
โข Resolution date changed to 06 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060115190260539333
โข Resolution date changed to 06 Jun โ
๐ 02 Jun 2026
โข Incident: IN26060212385634181748
โข Resolution date changed to 07 Jun โ
๐ 07 Jun 2026
โข Incident: IN26060315245385953187
โข Resolution date changed to 12 Jun โ
๐ 09 Jun 2026
โข Incident: IN26052610453541266748
โข Resolution date changed to 14 Jun โ
๐ 10 Jun 2026
โข Incident: IN26061014555211986298
โข Resolution date changed to 15 Jun โ
16 days, 20 emails, 45 calls, multiple incident IDs, yet no refund or replacement. Lenovo has already shared emails and evidence, but Flipkart keeps extending deadlines and sending automated responses. How many more extensions are needed to resolve a genuine customer complaint?
@Flipkart @ConsumerHelpline @rajneeeshkumar@_Kalyan_K@_sachinbansal@binnybansal#Flipkart#Lenovo#Refund#Replacement#CustomerRights#ConsumerComplaint#CustomerSupportFail#EcommerceScam
๐จ Flipkart Complaint Timeline โ Order ID: OD337604403077973100
๐ 26 May 2026
โข Incident: IN26052619054983874134
โข Resolution promised by 31 May โ
๐ 28 May 2026
โข Resolution date changed to 02 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060112124318898344
โข Resolution date changed to 06 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060115190260539333
โข Resolution date changed to 06 Jun โ
๐ 02 Jun 2026
โข Incident: IN26060212385634181748
โข Resolution date changed to 07 Jun โ
๐ 07 Jun 2026
โข Incident: IN26060315245385953187
โข Resolution date changed to 12 Jun โ
๐ 09 Jun 2026
โข Incident: IN26052610453541266748
โข Resolution date changed to 14 Jun โ
๐ 10 Jun 2026
โข Incident: IN26061014555211986298
โข Resolution date changed to 15 Jun โ
16 days, 20 emails, 45 calls, multiple incident IDs, yet no refund or replacement. Lenovo has already shared emails and evidence, but Flipkart keeps extending deadlines and sending automated responses. How many more extensions are needed to resolve a genuine customer complaint?
@Flipkart @ConsumerHelpline @rajneeeshkumar@_Kalyan_K@_sachinbansal@binnybansal#Flipkart#Lenovo#Refund#Replacement#CustomerRights#ConsumerComplaint#CustomerSupportFail#EcommerceScam
๐จ Flipkart Complaint Timeline โ Order ID: OD337604403077973100
๐ 26 May 2026
โข Incident: IN26052619054983874134
โข Resolution promised by 31 May โ
๐ 28 May 2026
โข Resolution date changed to 02 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060112124318898344
โข Resolution date changed to 06 Jun โ
๐ 01 Jun 2026
โข Incident: IN26060115190260539333
โข Resolution date changed to 06 Jun โ
๐ 02 Jun 2026
โข Incident: IN26060212385634181748
โข Resolution date changed to 07 Jun โ
๐ 07 Jun 2026
โข Incident: IN26060315245385953187
โข Resolution date changed to 12 Jun โ
๐ 09 Jun 2026
โข Incident: IN26052610453541266748
โข Resolution date changed to 14 Jun โ
๐ 10 Jun 2026
โข Incident: IN26061014555211986298
โข Resolution date changed to 15 Jun โ
16 days, 20 emails, 45 calls, multiple incident IDs, yet no refund or replacement. Lenovo has already shared emails and evidence, but Flipkart keeps extending deadlines and sending automated responses. How many more extensions are needed to resolve a genuine customer complaint?
@Flipkart @ConsumerHelpline @rajneeeshkumar@_Kalyan_K#Flipkart#Lenovo#Refund#Replacement#CustomerRights#ConsumerComplaint#CustomerSupportFail#EcommerceScam
Ordered from Swiggy while my mother was hospitalized. The order was already prepaid, but the delivery partner still took cash claiming it was COD. I shared payment proof, yet after multiple follow-ups, Swiggy support has failed to resolve the issue. @Swiggy#CustomerSupportFail
The email was changed without my permission and your system keeps sending verification to the hackerโs email.
I need real support, not automated replies. Please escalate this and help me recover my account.
#UbisoftSupport#AccountHacked#CustomerSupportFail
@UbisoftSupport My Ubisoft account was hacked and Iโve been trying for days to recover it, but Iโm being ignored. This is a 7โ8 year old account with purchases and years of progress. I already provided proof of ownership, yet no real response.
@airtelindia itโs been 5 days and my internet connection is still down despite filing a complaint. This is completely unacceptable! I rely on your services for work and daily needs, and yet thereโs no resolution. When will this be fixed? #AirtelFail#PoorService#CustomerSupportFail
@SHEIN_Official@shein_usa
I need immediate help with Ticket GUSTK3MGK5L0J6K. Your courier delivered my package to the WRONG building (70 Descanso Dr) instead of my address (20 Descanso Dr)Iโve provided proof, but your support keeps sending automated replies #CustomerSupportFail
@airtelindia@Airtel_Presence@TRAI@PMOIndia@jagograhakjago @consumerhelpline
For the last 2 months, Airtel internet has not been working properly.
Despite multiple complaints, I only receive temporary responses, no permanent solution.
No calls for issue resolution,
but regular calls and messages for bill payment.
Is customer support only for billing?
Please resolve this issue urgently.
#Airtel#PoorService#NoInternet#CustomerSupportFail
ALT Screenshot showing multiple Airtel complaints raised over the last 2 months, repeated bill payment reminders, and unresolved internet connectivity issues with no technical support response.
ALT Proof of repeated Airtel service complaints, poor internet connectivity for over 2 months, and continued billing reminders without issue resolution.
@agoda@agodaindia Need urgent help.
Booked Hotel Trinity Soil to Soul, Somnath (2โ3 Dec, 2 deluxe rooms). Listing said 24-hr check-in, but hotel denied check-in at 6:45 AM and demanded โน2000 extra.
Your chat support isnโt helping. Please resolve.#Agoda#CustomerSupportFail
Paid โน1.27 lakh for a flagship phone. 2 years later CPU dead. And Samsung hasnโt even responded. Do you value your customers? @SamsungIndia#CustomerSupportFail